Produced all aspects from pre-production, marketing, publicity, casting, artistic supervision and budgeting for several original productions in New York, Los Angeles, and Boulder Colorado.

Seasoned conversation designer at top software technology company. Delivered dozens of customer-facing experiences in-product for web and mobile chatbot applications. Managed a Legacy IVA transformation project to move the experience from a DTMF/Directed Dialogue flow to NLU-model voice powered conversational experiences. Promoted to Senior Product Designer based on outcomes from that transformation. Qualitative analysis of generated responses from LLM prompting. Use of GenAI tools to improve internal workflows and utterance categorization.

Designed VUI solutions as a consultant for a Fortune 10 Health Insurance company across OMNI Channel IVR applications. Collaborated with product owners, solutions architects and delivery teams to build user-focused conversational flows and experiences.

Scoped, scripted, designed and tested automated interactive phone calls for healthcare systems and insurers. Responsible for leading design conversations with clients, collaborating with IVR developers to build and debug calls, creating internal and client-facing materials for products, and creating/updating reports to gauge the efficacy of each campaign. Consulted on voice design for corporate innovation lab projects POCs for virtual assistant skills/actions.

Oversee all aspects of the de Wit lab's operations - from fine grain details to capacity-building. Certified to run research study tests and experiments on human subjects.

Responsible for daily operations in a psychology & linguistics laboratory. Research is focused on speech perception & production, bilingualism/L2, computational modeling, fMRI, reading/literacy and statistical learning. Certified to run research study tests and experiments on human subjects.

Responsible for institutional fundraising and daily operations in a development office for a non-profit organization with an annual budget of over $6 million. Prepared grant proposals and reports for the seminary and its four centers' programs and initiatives. Collaborated with senior staff on new program development, institution-wide policy and capacity building. Managed a department staff of four.

Produced documentary programming for Discovery and the History Channel. Researched topics for creative pitches and show development, acquired footage, scouted locations, booked subject matter experts for interviews & shoots, created and maintained schedules & budgets, managed post-production contractual requirements. Trained co-workers on network portal policies and deliverable procedures.

Managed the office for a professional touring theater company including contracts, development, grant writing, payroll and tax filing. Collaborated with the artistic director to lead writing workshops for high school and elementary school students. Developed a new script & production that toured to over 200 schools in the Denver metro area. Wrote grants and reports for awarded monies.

Led semester-long playwriting workshop for CalArts students with lecture and critique. Assisted program chair with administrative and pedagogical duties. Organized an international theater conference and translation project.

Managed a team of seven contracts managers on vendor and reseller policies, compliance with internal Six Sigma quality control, and reconciled reseller account relationships totaling over $100 million dollars annually. Coordinated vendor and reseller contracts, pricing on technology service warranties, training programs and maintenance services. Responsible for financial reporting for a 100+ sales department, in close coordination with accounting department.