Infrastructure Data Center (Idc) Program Manager
Current● Spearheaded developing and implementing a comprehensive portfolio management service with transparent processes for validating intake requests, prioritizing initiatives, and ensuring effective governance, resulting in increased transparency, accountability, and decision-making speed through improved processes and communication. ● Led the development and execution of roadmaps for multiple teams, encompassing requirements gathering, goal setting, and milestone tracking. Successfully managed risks and ensured timely progress updates to achieve successful program outcomes. ● Designed and implemented a new data science automated intake process that accurately captures requirements upfront, streamlining the process of understanding and developing proper use cases, resulting in more efficient solution development and improved customer satisfaction. ● Drove 23 data science projects from inception to delivery, resulting in improved business outcomes and increased efficiency through data-driven solutions across three ENS Pillars.