Process and import shipment invoices and PO’s for our major clients (FCA,GM) across the nation.Reporting turnaround time and lead time monthly audits (KPI)Adhere to strict customs guidelines to ensure shipments and invoices are cleared timely.Stay in constant contact with client stakeholders to stay up to date on processes being used to complete shipments.Correct and control invoices that were processed incorrectly.Lead online training courses for employees.Work with strict deadlines through FedEx and the clients requirements. Coordinate Coverage/PTO schedules for our team.

Accurately measured and marked dimensions and reference points.Dismantled and inspected components, and adjusted and repaired them as necessary.Made appropriate offset corrections for tool wear, broken tools and casting variations. Selected speeds and feeds per the type of material and finish specifications.Consistently apply a strong understanding of engineering drawings and measurements. Operated hand tools, band saws, and table saws.Provided valuable feedback regarding quality issues.

Installation of new products and services.Certified all homes adhered to stringent Michigan installation standards.Implemented and maintained strict monthly metrics.Excellent customer service measures throughout all phases of customer contact.

Excellent written and oral communications skills to ensure accurate customer interaction and quality control with regards to condition of product and any complaints.Ensured accurate shipping and transportation of completed projects.Trained new employees on all aspects of the job details.Assured continuity of production of industrial embroidery machines.Interacted with customers in regards to new orders, complaints, shipping, and retention.

Inspected all products for quality, consistency and accuracy.Trained new employees on all aspects of the job details.Assured continuity of production of industrial embroidery machines