Brian Bergner work email
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-Determined and goal oriented professional with 25+ years experience across the hospitality industry. -Successful development of vendor relationships and negotiation skills.- Proven training ability and strong persuasive selling skills. -Advanced brand and trade knowledge with a strong ability to identify emerging trends and insights. -Expertise in optimizing inventories and managing costs. -Focused on setting high expectations and raising service standards. -Strong understanding of the motivations of bar managers and staff. -Outstanding presentation and communication skills. -Proficient in mixology with a solid knowledge of spirits, beer and wine.-Track record of increasing revenue, reducing turnover, and increasing customer satisfaction.-Influential leader and communicator with interpersonal skills to maximize performance to foster solid relationships with customers and staffs.
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ManagerAmazon.ComWauconda, Il, Us -
ManagerAmazon.Com Aug 2024 - Present -
AgmFabio Viviani Hospitality Lago Jan 2024 - Aug 2024Lake Zurich, Illinois, United States-Conducting training for all FOH employees upon opening of new venue.-Scheduled all FOH staff based on performance and projected restaurant customer flow.-Ordered all beverage items; wine, beer, liquor, non alcoholic beverages and maintained efficient liquor costs for a $7.5 Million operation.-Guest recovery on any pertinant issues, complaints, and suggestions.-Devised specific, efficient floor plans due to traffic flow and guest's needs.-Performed monthly inventory of all FOH operational products; restaurant supplies, and beverages-Assisted in budgeting and sales planning for potential, current and future sales opportunities.-Helped maintain efficient reservation management for optimal revenue.
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Director Of HospitalityPuttshack Jul 2022 - Aug 2023Oakbrook-Led and directed all front of house (FOH) managers by setting weekly/monthly goals on areas of performance by managing profit and loss (P&L) and identified opportunities to improve profitability resulting in $16 million revenue for 2022.-Coordinated with back of house chefs and staff using strong verbal communication skills to efficiently deliver food to events and all dining patrons, increasing guest sentiment reviews by 40% and helped increase scores by 20% by devising incentive program with staff, rewarding team members of highest performing individuals.-Worked hands on with the sales team to ensure optimal guest satisfaction for private groups from 15-500 persons events, while championing Puttshack standards and procedures to maximize financial performance and exceed guest expectations.-Assisted in operations budgeting, forecasting and inventory management to maintain food liquor and labor costs at the optimal levels to achieve annual EBITA targets by analyzing and decreasing liquor and beer inventories by fine tuning par levels and purchasing behavior.-Clearly and promptly communicated pertinent information to staff, such as large reservations or last-minute menu changes through daily training sessions and pre shift meetings.-Maintained optimal levels of safety and compliance within the laws of Illinois.-Developed sales strategies to all FOH operations teams to maximize increasing revenue through high working levels of service across all departments. -
AgmFogo De Chão Feb 2016 - Jul 2022Chicago, Illinois, United States-Managed daily FOH operations by scheduling, staffing, training and team building. -Advised and oversaw FOH, BOH and office assistants by providing day to day guidance and oversight of subordinates and actively worked to promote and recognize performance.Assisted in operation budgeting forecasting and inventory management through analyzing par levels and efficient ordering processes while reducing and maintaining costs of all optimal operations of business; labor, liquor, and food. - Improved overall guest sentiment and implemented strategies for customer service representatives through coaching and executing problem solving strategies by recognizing specific needs of guests.Developed sales strategies to optimize efficient bottom line flow through by creating perfect check criteria for servers to offer and increase sales of all available food and beverage items across the menu. -Coordinated with the sales team for optimal satisfaction, using available space and catering to the needs of the guest.-Hired and trained a dynamic team of bartenders, servers, customer service representatives and hosts through an in depth interview process and training program. -
Bar ManagerFogo De Chão Jan 2009 - Feb 2016Chicago•Executed customer servicing and drink preparation for high volume bar traffic of 1800+ guests/week. Assisted in operation budgeting forecasting and inventory management through efficient weekly and monthly inventory and stock control and par levels. Conducted bar and liquor orientation for new serving staff members to ensure knowledge of drink items, preparation method/time, ingredients, portion sizes , presentation and price.Developed strong relationships with liquor, wine, and beer vendors by implementing a cost-effective ordering process with vendor negotiations and evaluation of promotions. Developed drink promotion that resulted in an increase of specific premium drink sales by $100K by implementing incentive programs for highest performing servers. Promoted to Assistant General Manager.
Brian Bergner Skills
Brian Bergner Education Details
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Marketing
Frequently Asked Questions about Brian Bergner
What company does Brian Bergner work for?
Brian Bergner works for Amazon.com
What is Brian Bergner's role at the current company?
Brian Bergner's current role is Manager.
What is Brian Bergner's email address?
Brian Bergner's email address is be****@****hao.com
What is Brian Bergner's direct phone number?
Brian Bergner's direct phone number is +177359*****
What schools did Brian Bergner attend?
Brian Bergner attended University Of Illinois Chicago.
What are some of Brian Bergner's interests?
Brian Bergner has interest in Latin American Culture, Guitar, Yoga, Beer Brewing, Biking, Travel, Wine.
What skills is Brian Bergner known for?
Brian Bergner has skills like Marketing, Management, Sales Promotion, Financial Planning, Client Relationships Strengthening, Client Relations, Food And Beverage, Beverage Industry, Negotiation, Supplier Negotiation, Inventory Management, Sales.
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2cas.org, cas.org1 +161444XXXXX
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Brian Bergner
Application Specialist. Retail Supply Chain Entrepreneur. Milwaukee Real Estate Investor.Milwaukee, Wi2gmail.com, marquette.edu2 +120187XXXXX
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2mpe-inc.net, marumbibio.com
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