Brian Bergstrom Email & Phone Number

Kansas City, Mo, Us

Kansas City, Mo

Operations client contact for new booking approvals, freight rates, spot quotes, and providing status updates and arranging deliveries. Spot quote shipments and work regularly with clients to maintain competitive monthly rate sheets.• Create shipments in Cargowise, file ISF timely, and organize correct documentation. Works brokerage & outside brokers to ensure smooth shipment operation. Coordinate final FCL, LCL and Transload deliveries for ocean shipments.• Worked regularly in Global Link updating bookings with agents. Assisted in testing the new Global Link platform and provided daily feedback. Track shipments daily and update clients. Input dates and milestones into Cargowise.• Maintain Client SOP’s and update them regularly according to Client’s preferences. Work with Clients to discover more efficient and competitive logistical solutions. Invoice clients timely, and post expenses to vendors.• Coordinated Per Diem Dispute project for the Cleveland branch, using software and online tools to research and successfully dispute per diem charges resulting almost $20,000 of per diem mitigated from 2021 and 2022.• Trained several employees on the ocean import process, building shipments in Cargowise, and billing current accounts.

Kansas City, Missouri, United States

I annually move freight totaling over $15 million in commercial value. Adept at handling large, multi-container shipments of over 30 TEU’s from door to door.Quoted, booked, processed and tracked to completion 100s of TEU’s globally to various destinations to Europe, Central and South America, Oceana and Asia.I’m experienced with diverse modes of domestic transportation including LTL’s, flatbeds and step deck trailers to book all manner of freight from simple LCL to large, high-value breakbulk shipments anywhere in the United States.Adept at using a mixture of electronic and online resources as well as hard-copy reference materials to maintain shipping success and export compliance.I have used valued relationships with vendors and carriers to bring aboard fresh resources for my global forwarding branch.Groomed and instructed new accounts as well as recovered business from older accounts and repaired relationships with former clients.I maintain a healthy Customer-First focused approach with timely communication and willingness to attend to client’s questions and concerns promptly and correctly.Experienced with Letters of Credit, CBP Vehicle Title certifications, Insurance document preparation and export document legalization.

Kansas City, Missouri Area

Promoted insurance awareness and communicated with clients regarding possible claims or freight issues. Tracked weekly Branch Insurance numbers and corrected missed billings opportunities.We attained insurance goals of over $16,000 monthly and $200k annually in 2017 and 2018.Assisted Sales Staff with quoting authorizing competitive rates and creating Blanket Policies for larger clients Instituted training sessions for employees on insurance basics.Customer-Facing contact for 15 medium-sized Accounts each with an average of 250 - 300 TEU’s per year. Approved new bookings, sent pre-alerts, created new shipments, monitored shipment data, alerted clients of delays or issues, dispatched with carriers and invoice accurately and timely.Adept with working with US Terminals and carriers. Experience coordinating Trans Loads from Ports to inland delivery locations when requested by the customer.

Kansas City, Missouri Area

Quoted new air export business and worked with both overseas offices and Local US Air Freight gateways to coordinate shipments smoothly and timely. Processed new air shipments in two different software programs, made airline bookings, and managed a quoting database for corporate analysts. Exported over 5,500 FCL and LCL ocean shipments to various destinations and on various incoterms to Europe, Asia, Central and South America, Australia and Africa. Maintained international export compliance standards. Quoted FCL/LCL global shipments. Used online and hard-copy resources for best pricing and protected company margins. Hazardous Goods Certified. Assisted customers with questions about Haz procedures and provided resources. Experience with Document Legalization, Insurance Certificates and Letters of Credit.

Liberty, Mo - Merriam, Ks

Primary role as Labor Coordinator and Inventory analyst. Hired and screened new employees and developed talent for cross-utilization. Led training sessions to educate and develop workforce. Restaurant Manager tasked with Customer Service and Retail management.I developed strong catering business while developing our team to increase sales in a low-volume restaurant. Innovated new operating practices to minimize labor costs and affect improvement.