Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.Prepped and packed products to fulfill online customer orders to for shipment through UPS, FedEx and in store pickup.Placing outbound and answering inbound phone calls from customers and vendors and assisting with their requests.Provided expert assistance to customers, guiding them towards selecting the most suitable products for their needs.Interacted with guests in friendly and knowledgeable way.Created and enforced detailed organization processes to increase quality and service standards.

Assisting guests with check in and membership sign up.Maintained and organized all other team members duties.Assisted in preparing recreational materials and supplies for each activity.Monitored participation in recreational activities to provide assistance to participants.Adapted instructional techniques based on individual climber needs, ensuring a personalized learning experience for each participant.Led groups of children safely through variety of climbing activities.Evaluated climber's progress and provided feedback to parents.