Brian Billings Email and Phone Number
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Brian Billings personal email
IT professional specializing in Site Reliability Engineering (SRE) and DevOps, with a strong background in cloud infrastructure, business continuity disaster recovery planning, incident management, and data center operational support. Proven ability to lead technical teams, manage complex projects, and implement innovative solutions that enhance system reliability and performance. Skilled in operational support for on-premises and Azure cloud environments, focusing on continuous improvement and customer satisfaction.
Microsoft
View- Website:
- microsoft.com
- Employees:
- 231118
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Customer Experience Cloud EngineerMicrosoftHouston, Tx, Us
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Staff Engineer, Site Reliability Engineering (Sre)Geico Oct 2023 - PresentChevy Chase, Md, UsCollaborate with service teams to develop and implement a comprehensive BCDR program. Coordinate and conduct testing exercises to validate and enhance disaster recovery and business continuity plans. Monitor program effectiveness and guide best practices and standards. Work with internal and external stakeholders, including IT, security, legal, and compliance, to ensure alignment and compliance. Conduct business impact analyses to identify potential threats and vulnerabilities. -
Devops ManagerGeico Dec 2022 - Aug 2024Chevy Chase, Md, UsLed a team of 10 DevOps engineers, supporting over 30 mission-critical Azure cloud and on-premises applications. Spearheaded technical resolutions for major outages and developed an enterprise business continuity and disaster recovery program. Overcame roadblocks in key projects to ensure on-time delivery and fostered a culture of continuous improvement, enhancing customer experience and team performance.
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Devops Engineer LlGeico Jan 2019 - Dec 2022Chevy Chase, Md, UsManaged and monitored on-premises and Azure-hosted applications, supporting architecture design and providing technical guidance. Onboarded, provisioned, and maintained Azure infrastructure, including PaaS and IaaS components. Diagnosed and resolved issues across applications, platforms, and infrastructure, while monitoring system health using Splunk, Application Insights, and Dynatrace. Coordinated migration efforts to ensure seamless transitions
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Senior System Technician - Network Operation Center (Noc)Geico Jan 2017 - Dec 2019Chevy Chase, Md, UsMonitored availability and performance of critical business applications, coordinating incident response for major outages. Executed diagnostics and remediation procedures, using Splunk and Dynatrace to identify root causes. Managed DNS, IP, and server provisioning requests, executed scripting tasks, and performed server operations in Windows, Linux, and Azure environments. Provided timely updates to the business on incident status and resolution progress.
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System Technician - Local Area Network Team (Lan)Geico Feb 2015 - Jan 2017Chevy Chase, Md, UsProvided customer support by resolving computer and network system issues. Installed and tested data center equipment such as routers, switches, and security devices. Diagnosed network connectivity problems for data center and LAN environments, and managed IT procurement requests, including ordering and receiving equipment.
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Associate System Technician - Service DeskGeico Mar 2014 - Feb 2015Chevy Chase, Md, UsProvided phone support to internal associates, diagnosing PC hardware and software issues. Managed incident requests, escalating to relevant support teams as needed, and handled password unlock and reset requests efficiently.
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Insurance Claims And Customer Service RepresentativeGeico Apr 2007 - Mar 2014Chevy Chase, Md, UsExperienced in investigating and determining coverage and liability for injury claims, both minor and serious. Skilled in evaluating, negotiating, and settling claims to ensure fair outcomes. Provided litigation support to insured clients, guiding them through legal processes. Additionally, supported total loss claims in a call center environment, assisting insurers and claimants.
Brian Billings Education Details
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Strayer UniversityConcentration In Networking -
Middle Georgia Technical CollegeNetworking Specialist- Cisco Exploration
Frequently Asked Questions about Brian Billings
What company does Brian Billings work for?
Brian Billings works for Microsoft
What is Brian Billings's role at the current company?
Brian Billings's current role is Customer Experience Cloud Engineer.
What is Brian Billings's email address?
Brian Billings's email address is bb****@****co.jobs
What schools did Brian Billings attend?
Brian Billings attended Strayer University, Middle Georgia Technical College.
Who are Brian Billings's colleagues?
Brian Billings's colleagues are Steven L., Caspr Msn, Runald Waschlab, Mohammed Swidan, Helen Li, Jean-François Doré, Timarra Smith.
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