Brian Bittner Email & Phone Number

Pittsburgh, Pa, Us

Atlanta, Ga, Us

Washington, Pennsylvania, Us

Provide daily user support on eClinicalWorks EMR. System Optimization for both Front and Back Offices while working with 270, 271, 835, 837 and 277 file transactions to optimize both workflows and Revenue Cycle. Build and Manage system edits to ensure claim professional claim, submissions. Work with third party vendors SureScripts, Waystar/eSolutions, Tissue Analytics. Write reports, queries in Cognos, SQL.

Hartford, Ct, Us

Oversee operations, staffing, workflow, and training of newly created department specifically for electronic collection of patient data files from over 130 entities. Automate all processes when available; collection, receipt, load of files for use in downstream analytic tools. Create, design system enhancements in conjunction with development staff. Develop guidelines for file verification including timely acquisition, incorrect and missing/incomplete files, Work in coordination with internal counsel for contract execution prior to negotiation of deliverables from carriers. Direct contact, negotiation with clients, brokers, third party file producers for both implementation and existing clients. Identify, anticipate any potential issues and escalate to upper management, Develop, maintain reporting for status, trending and continued improvement.

Pittsburgh, Pennsylvania, Us

Manage all aspects of PMS systems including all system support. Oversee user training materials, staff and guidelines.Complete weekly status reports to management; guide, mentor and develop staff.Collaborate with Revenue Cycle Leadership to design, build, and maintenance of systems to optimize revenue.Collaborate with other IT departments such as clinical, interfaces, ETL, etc.Monitor and ensure SLA’s are being maintained.Manage annual budget, vendor relationships, renewals and contracts.

Pittsburgh, Pennsylvania, Us

Additional responsibilities beyond Senior Analyst -Effectively lead, coordinate, document and facilitate projects with key stakeholders. Assign tasks, deliverables, ensuring timely resolution and deadlines are met.Full testing methodologies including unit, integrated and regression testing. Identify, document and resolve issues.Conversion of practices from old to new systems.Onboarding of new practices to current systems.

Pittsburgh, Pennsylvania, Us

Manage all aspects of PMS systems including but not limited to user security, claim creating and filing, coordination of software upgrades, fixes, back-up, related downtime for training, production and report servers. Documentation, distribution of upgrade materials.Report writing/training, adhoc report writing for Finance, front-end and Management.Assist end users for problem resolution in a timely fashion.Maintain, Create new databases for onboarding of new physician practices. Install, maintain telephonic appointment reminder software.Support and maintain real-time demographic, appointment interfaces, electronic eligibility, and electronic claim and remit files to/from clearinghouse,direct to payors.

Bloomfield, Ct, Us

Manage Short-Term, Long-Term Disability Outcomes for Fortune 500 companies. Direct work-flow, review, interpret legal documents including contracts, policies. Work direct with claimants, client, practitioners, as well as internal professional consultants to establish claim strategies and positive financial outcomes. Interact with Underwriting, Sales divisions on plan performance, trending. Worked in conjunction with Training Team for new software releases, documentation, and coordination and planning.Developed companies first web-based claim information for clients; maintained and provided on-site training, documentation for clients. Train, coach new employees to team. Received multiple Creative Concept Ideas for workflow, database design, and member of oversight committee.

CLIENT IMPLEMENTATION COORDINATORBuild, update and maintain Medical, Dental and Vision benefits plans for employers. Work with Sales staff to create plan documents, amendments, coverage summaries for clients.Work with Claims and Customer Services teams to train staff.Implemented companies first POS plan receiving awards from Corporate, Marketing and local Administration.ACCOUNT REPRESENTATIVEManaged self-insured client book of business for medical, dental, vision, disability, flexible benefits, Managed Care and COBRA administration.Ensure SLA’s being met, first line of contact for client for escalation of issues, production and administration of contracts.

Medical Claims administration, customer service for Indemnity and HMO plans.System enhancements to improve workflow, productivity.Member of Task Force for quality improvement which included creation, revision of training materials and national travel to improve training program.Retrain all trainers, operational staff.Creation and maintenance of training materials.