Program Manager (Full U.S.Distribution Center Network- 12 Sites)
Seattle, Wa, Us
•Cross-functional partnership with multiple teams (Tech, Operations, Analytics, Finance, Workforce Planning, Delivery and other teams) to lead, influence, and support business critical projects and initiatives•Lead project teams to plan, organize, and execute complex projects across multiple organizations and stakeholders to enable the launch of new projects and processes.•Robust understanding of operations including order fulfillment, inventory flows, constrained warehouse assets (capacity and labor), quality, and long term roadmaps will help develop new innovations within complex ultra-fast operations.•Interact with senior-level audiences to provide updates and make strategic recommendations that will achieve the long-term vision for optimal balance between business need and operator experience•Innovated to improve customer experience and continuously remove cost•Designed new metrics and enhanced existing metrics to support the future state of the business.•Gathered and analyzed data across order fulfillment functions to establish global standards in partnership with cross functional teams.•Rethinking the current hiring processes to optimize for speed, convenience, and cost.•Built strong partnership with team and business leaders to understand improvement opportunities.Analyzing and solving operational barriers with a focus on understanding root causes and driving forward solves.