Solicit existing customer’s business through inside salesFollow through on leads to gain potential customer’s businessPresent bid package and follow-up through RFP processDevelop Corrective Action Plans with internal carrier teams and customerSet pricing baseline for carrier representativesOrder management; order entry and track and trace

Lead, train, mentor and motivate warehouse staff of 50 loaders to exceed productivity metricsMaintain warehouse inventory levels through physical inventory as well as validating our computer system to ensure order fulfillmentRoute raw materials and finished goods between company facilitiesDeploy finished goods to customers on approximately 80 trucks per nightImplement a new process for breakage/shrinkage that is on pace to save $50,000 in 2017Manage dunnage storage area so it was workable and efficient Coordinate operations with Sales and Production teams to integrate best practicesTrain employees to ensure all are current on safety and compliance standards

Hub Group INC., St. Louis, MO June 2008-December 2015 Operations Manager - July 2014 – December 2015 Manage $72 million in transportation spend annuallyBuild and expand carrier relationships through constant communication to include service reports as well as in-house visitsImproved on buying practices by matching core carriers with high volume customers and setting baseline costsCoached teams on how to procure capacity that matched carrier needs to enhance coverage and improve marginResponsible for interviewing, hiring, training and discipline of employeesOversee operations through leadership of Team Leads and teams of Highway Solutions Specialists to achieve margin growth through tactical and strategic sourcing disciplinesSet pricing standards through RFP / RFQ process with customers Collaborate with Account Management and Sales teams to implement new business Team Leader - March 2012 – July 2014Led a team of Highway Solutions Specialists to become proficient in order management, carrier development and performance, tracking and tracing, problem-solving, and system housekeepingGrew margin $850,000 in 2013 through improved buying practices by setting baseline rates as well as negotiating favorable rates and leveraging freight to gain optimal margin levels with best market level pricing with carriersCoordinate with other locations in the Highway Network to manage freight and utilize capacity to expectationsCreate and utilize different reporting matrices to manage profitability, productivity, and overall performanceHighway Solutions Specialist April 2011 – February 2012Built customer and carrier relations while managing a $3 million transportation spendGrew revenue and margin by 11% in year over year comparables Completed operational requirements of customers and carriers to include: order management, on-time performance, tracking and tracing, problem-solving, and system housekeeping

United States Army Reserve January 2002 – March 2012Sergeant, Transportation Management Coordinator - 88N10Active Duty June 2009 to July 2010 in support of Operation Iraqi Freedom Night Operations Non-Commissioned OfficerResponsibilities included training, health, and well-being of subordinate soldiersOversight of all military and civilian convoys over entire theater of operations, Iraq Coordinated and supervised the redeployment of 1129 Soldiers and over 1400 pieces of military equipment valued at $298 million, in support of Operation Iraqi Freedom 09-10TC AIMS II 72-hour course certificationGranted Secret security clearanceActive Duty May 2006 to August 2007 in support of Operation Iraqi Freedom Tracked and traced convoys in theater of operations, Iraq, through use of Blue Force TrackerReported progress to superiors through various matrices and Microsoft Excel programsWorked closely with local and foreign nationals, as well as expatriates