AeroLeads people directory · profile
Brian Botchway, Mba Email & Phone Number
Lead Product Success Manager
at
Nudge Security
1 work email found
@expel.io
1 phone found area 877
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Lead Product Success Manager
Location
Durham, North Carolina, United States
Company size
Who is Brian Botchway, Mba? Overview
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Quick answer
Brian Botchway, Mba is listed as Lead Product Success Manager at Nudge Security, a company with 34 employees, based in Durham, North Carolina, United States. AeroLeads shows a work email signal at expel.io, phone signal with area code 877, and a matched LinkedIn profile for Brian Botchway, Mba.
Brian Botchway, Mba previously worked as Lead Customer Success Manager at Appomni and Senior Enterprise Customer Success Manager at Appomni. Brian Botchway, Mba holds Master Of Business Administration - Mba from North Carolina State University.
Company email context
Email format at Nudge Security
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*@expel.io
68% confidence
AeroLeads found 1 current-domain work email signal for Brian Botchway, Mba. Compare company email patterns before reaching out.
Profile bio
About Brian Botchway, Mba
I am an experienced Cybersecurity Professional and MBA candidate at the Jenkins Graduate School of Management dedicated to continuous customer experience improvement with focus on product management. I've worked with enterprise clients along their Software as a Service (SaaS) customer journey in customer success and technical support. My expertise ranges across relationship management, people management, crisis resolution, customer advocacy, up-sell, and cross-sell. My primary purpose is to be of service to others with an emphasis on customers.
Listed skills include Microsoft Office, Active Directory, Html, Powerpoint, and 25 others.
Current workplace
Brian Botchway, Mba's current company
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Nudge Security
12 roles
Brian Botchway, Mba work experience
A career timeline built from the work history available for this profile.
Lead Customer Success Manager
Senior Enterprise Customer Success Manager
Current
Oct 2023 - Present
Senior Customer Success Manager
Own customer journey for seven enterprise level organizations across manufacturing and technology.Serve as primary point of contact for feature requests and escalation management. Orchestrates quarterly business reviews and periodic cadence calls to understand and prioritize tasks.Served as project manager and led ChurnZero implementation. Worked with CRM.
Feb 2022 - Oct 2023
Senior Engagement Manager
Led service delivery for 12 clients from SMBs to Fortune 500 companies with a combined annual recurring revenue ARR of $3.2million with 83% retention rate.Drove product enhancements / improvements based on customer interviews, improving stickiness Collaborates with internal stakeholders from product management, marketing, sales, and engineering with sole.
Sep 2021 - Jan 2022
Engagement Manager
Improved customer satisfaction by correcting misaligned pre-sales expectations for a detractor law firm; created type of strategic plan based on success benchmarks defined by firm, resulting in firm becoming external product advocatesUpgraded customer onboarding experience through consolidating disparate data sets and documentation into singular service.
Oct 2019 - Sep 2021
Customer Success Manager
Trusted advisor for portfolio of 15 enterprise level accounts across various industries.Post-sales consultant providing assistance enabling and empowering my clients to mature usage of Varonis products with client communication from admin level to C-suite. Facilitating on site annual executive briefing conferences and quarterly business reviews..
Jan 2018 - Sep 2019
Technical Support Manager
Supervisor of technical support team accountable for efficient problem resolution while ensuring adherence to SLAs. Continuous collaboration with fellow Technical Support Managers in order to drive organizational development by implementing new technical and customer service review system. Architect of product certification exams in order to drive.
Mar 2015 - Jan 2018
Senior Technical Support Engineer - Tier Iii
Top tier support engineer providing technical assistance for proprietary data governance solutions via WebExTroubleshooting across various platforms such as EMC, NetApp, SharePoint, Exchange, Windows, Active Directory, and LinuxDedicated support engineer for strategic accounts in our customer success program in order to ensure customer satisfaction and.
Feb 2013 - Mar 2015
Technical Support Engineer - Tier Ii
Entry-level support engineer providing technical assistance with proprietary data governance solutions via telephone and WebExTroubleshooting across platforms such as EMC, NetApp, SharePoint, Exchange, Windows, Active Directory, and LinuxResponsible for escalating appropriate tickets to engineering team
Jun 2012 - Feb 2013
May 2011 - Jun 2012
Cmc Helpdesk Assistant
Oct 2010 - May 2011
2 education records
Brian Botchway, Mba education
Master Of Business Administration - Mba
Bachelor Of Science (B.S.), Information Science/Studies
FAQ
Frequently asked questions about Brian Botchway, Mba
Quick answers generated from the profile data available on this page.
What company does Brian Botchway, Mba work for?
Brian Botchway, Mba works for Nudge Security.
What is Brian Botchway, Mba's role at Nudge Security?
Brian Botchway, Mba is listed as Lead Product Success Manager at Nudge Security.
What is Brian Botchway, Mba's email address?
AeroLeads has found 1 work email signal at @expel.io for Brian Botchway, Mba at Nudge Security.
What is Brian Botchway, Mba's phone number?
AeroLeads has found 1 phone signal(s) with area code 877 for Brian Botchway, Mba at Nudge Security.
Where is Brian Botchway, Mba based?
Brian Botchway, Mba is based in Durham, North Carolina, United States while working with Nudge Security.
What companies has Brian Botchway, Mba worked for?
Brian Botchway, Mba has worked for Nudge Security, Appomni, Hunters, Expel, and Varonis.
How can I contact Brian Botchway, Mba?
You can use AeroLeads to view verified contact signals for Brian Botchway, Mba at Nudge Security, including work email, phone, and LinkedIn data when available.
What schools did Brian Botchway, Mba attend?
Brian Botchway, Mba holds Master Of Business Administration - Mba from North Carolina State University.
What skills is Brian Botchway, Mba known for?
Brian Botchway, Mba is listed with skills including Microsoft Office, Active Directory, Html, Powerpoint, Technical Support, Microsoft Excel, Sharepoint, and Windows Server.
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