Experience HighlightsInformation Technology, Delivery Organizations, Account Management, Client Services, Operations Management , Project Management, Organizational Development, Change Management, Process Improvement, Networking, Training/Mentoring, Team Leadership, Relationship Development, Sales/MarketingProfileMulti-faceted, efficient & reliable technical professional with 22+ years of experience supporting diverse hardware and software. Proficient in all of the standard office desktop software. Diversified skill sets covering management, onsite support, client relations, recruiting, account management and project management. Offering a unique combination of creativity and analytical skill with the ability to assess both vantage points to create cost-effective solutions for internal and external clients. Knowledge of web design, SQL. Excellent inter-personal, phone and digital communication skills.Results include:• Earned National Project Management Diploma while working full time for Cash Paymaster Services.• Regional Technical Manager for Cash Paymaster Services.• Support, enhance the design of and manufacture/build the E-Cashier and Player Tracking Units for Gamesmart.Previous Work History• ICS Foods - National Sales Force Productivity Analyst, Sales Representative, January 1984 - December 1988• Photofan - Regional Sales Representative, January 1989 - July 1989• General Business Machines - IBM and Network Support Technician, August 1989 - 1994• Cash Paymaster Services - Technical Manager: Gauteng Province, 1994 - 2001• INEC - Facilities Manager: various provinces, September 2002 – April 2003• GameSmart - Hardware Design and Engineer, June 2005 - CurrentEducation• Capricorn High School, Pietersburg - Full University Exemption, 1981• Damelin Management School, Randburg - NDipProgMan (1st Class), 1998• Oracle University, Midrand - Oracle Internet Database Oprator, 2002