Brian Bottenfield Email & Phone Number

Minneapolis, Mn, Us

Responsible for managing new and existing relationships with self-funded clients and brokers. Evaluate plan costs, provides analytical solutions and conducts meetings with high-level executives, brokers and consultants to develop strong business relationships. Also responsible for establishing and maintaining operational partnerships, assisting with strategic planning, implementing plan changes and more.

Greater Minneapolis-St. Paul Area

Healthcare and Benefits expert - Operational SME (Subject Matter Expert) with 26 years of experience in the TPA (Third Party Administration) business . Currently Mentoring and training other advocates new and current (Formerly Client Liaisons). Handling escalated internal and external issues. All client and group travel required. Account Management, Project Management.

Greater Minneapolis-St. Paul Area

SPOC (Single Point of Contact) internally and externally in regards to multiple group's benefits, structures, options, and the administration, steps, and all systems internally and externally involved. Travel, enrollment meetings, and relationship building, as well as maintaining account management by bridging all gaps between any and all entities.

Greater Minneapolis-St. Paul Area

I started in this company when it was called Metropolitan clinic of counseling. the name changed to MCC, MCC Managed Care, MCC Behavioral Care, CIGNA, then Cigna Behavioral care. There were 8 reorganizations in my 11 years there. this is the reason for the positions stating Numerous - I was an Examiner, Lead Examiner, Customer Service Representative, Lead and Supervisor of customer service, a Patient Accounts Specialist and Manager of clinics, a Recovery Specialist and manager of the recovery unit. All hiring and dismissing, training, mentoring, budgeting, and promoting skills were also required in the different roles. I analyzed, restructured, and efficiently improved three different systems and processes in three different departments, while working there.

Education record

Diploma, General