Program Manager, Customer Success
CurrentBenefitfocus is a cloud-based software developed to provide various benefit solutions to consumers, insurance carriers, brokers and employers. It streamlines benefits management, improves engagement and maximizes return on investments. It enables staff to instantly access healthcare and benefits data.Program Management: Formulate, organize and monitor inter-connected projects for the companies largest employer customers Decide on suitable strategies and objectives to promote positive relationships and service Coordinate cross-project activities across all departmentsLead and evaluate project managers and other staff for larger initiatives Develop and control deadlines, budgets and activitiesApply change, risk and resource management