Covering Major accounts throughout the Greater St. Louis area.

-Extensive experience in designing, deploying, and managing Palo Alto Networks Next-Generation Firewalls (NGFW), Panorama management platforms, and other Palo Alto Networks security products.-Skilled in conducting network security assessments, identifying vulnerabilities, and implementing Palo Alto Networks solutions to enhance security posture and mitigate risks.-Proficient in analyzing threat intelligence feeds, identifying emerging threats, and developing proactive strategies to defend against evolving cyber threats.

In this role, I devise and execute updated Information Security Policies. One of my main duties is to establish remote policy and configurations for COVID-19 response team. I also organize Monthly Information System Training in person and via email. Moreover, I restructure Technical and Clinical teams in employment and workflow. In addition, I oversee replacement of 80% of outdated equipment in hospital.A few of key accomplishments are mentioned below:• I created an SOP for the IT team in both managing various customer personalities as well as managing time for each help desk ticket. That along with the SOP for the typical help deskissues led very quickly to faster ticket resolution and increased customer feedback.• Drove down ticket time from 17 days to same day response by revamping ticketing process and implementing ticketing solutions.• Saved 43% in first year through development of cost savings in Information Systems.• Increased customer satisfaction by 38% within hospital personnel.• Completed a full audit of the IT department. I decommissioned wasteful contracts, products and services that were impeding higher performance.• Implemented ITIL best practices across the IT Team

During my time here, I formulated full life cycle for all "IT" equipment and monitor network security across numerous networks within multiple countries. Furthermore, I led technicians across multiple states and countries. I also generated and delivered weekly IT reports to management and ownership. I deployed Dell PowerEdge servers with VMware and configured Veeam backup across VMware servers. In addition, I chaired monthly meetings with CEO and president.A few of key accomplishments are mentioned below:• Slashed 30% of IT expenses by creating annual IT budget.• Earned promotion within 90 days.• Administered internet access across more than 80 locations.• Implemented, monitored, and diagnosed VTC across eight locations.• Installed and supported Golf technology equipment, such as Trackman, Swing Catalyst, and K-Vest.

In this role, I oversaw over 26 theaters domains from infrastructure to computer level repair, physical, and virtual environment; ensured PCI compliance. One of my main responsibilities was to install, configure, and manage Cisco Meraki appliances. I also determined and controlled purchasing and planning for prospective needs of GTC. Moreover, I supported POS software with updates, patches, and general troubleshooting for optimal functionality. I deployed, managed, and updated multiple SQL Servers. I tracked and managed inventory to ensure 100% availability of IT equipment. Additionally, I led all aspects of full life cycle project management, including budgeting and cost control for IT requirements for current year and future growth.A few of my key accomplishments are mentioned below:• Spearheaded replacement of all theatres network with higher security devices.• Curtailed IT budget by 20% and upgraded 100% of network infrastructure.

During my time here, I controlled procurement and planned for future requirements of the University. In the Health Service my key duty was to maintain functionality of EMR software with updates, patches, and general troubleshooting. I also created and implemented policies of new health and IT equipment. Lastly, I managed and monitored Backup Exec Server and offsite backups.A few of my key accomplishments are mentioned below:• Drove installations, configurations, and management of Nexus, Cisco routers, and switches.• Sustained network security at FERPA and HIPAA standards by serving as HIPPA Security Officer.• Deployed latest Cisco switches to 60% in buildings.• Managed budget to minimize costs by approx. 15%.• Administered staff and reported on monthly basis to CFO/President on current and upcoming IT projects.