Provided customers with IT and OT designs, estimates, and scopes of work for network and systems solutions. Setup and managed Cisco Select SMB partnership as well as certified as a Sales Engineer and Account Manager.

Lead Engineer responsible for network architecture, budgeting, standards, and strategy. Primary duties included leading the technical day to day operations of the network team in support of a nationwide network connecting branches, data centers, partners, AWS, and Azure. Primarily Cisco and Palo Alto equipment with some various others. Researched and participated in proof of concept evaluations with several SD-WAN vendors, ultimately deploying VeloCloud. Attended Cisco Live 2017, 2018, and 2019.

Responsible for the network infrastructure of internal networks and the hosted SaaS environment. Performed configuration audits, vulnerability scans, and code upgrades. Implemented Duo for multi-factor authentication in coordination with new Cisco AnyConnect VPN. Attended LogRhythm SIEM training.

Senior engineer responsible for all data centers and branches worldwide support a network covering 6 continents. Primary duties included designing, installing, and supporting Cisco routers, switches, firewalls, wireless, and voice. Attended Cisco authorized QoS training class.

Manager and lead engineer for the North American team and an escalation point for the Global Network Services team supporting all sites world wide. Installation and administration of various Cisco routing, switching, and security products.

Lead engineer responsible for design, strategy, budgeting of network expansion. Primary duties were core BGP routing, IP planning, optical DWDM design, circuit creation, documentation, vendor management, quoting, and research. Coordinated with ARIN for an IPv6 allocation and deployed dual-stack addressing throughout the core and with multiple BGP peers. Attended Cisco ASR9K Essentials training and several unofficial sessions covering the Cisco ONS 15454 DWDM platforms.

Lead technician in Nebraska responsible for the installation and support of 7 locations. Primary duties included PC deployments, installation of network equipment, circuit turn-up, vendor management, and budgeting. Provided Cisco voice support to all locations across all states.

Technician responsible for the daily operations and support all computers and servers. Primary duties included supporting users, deploying new applications, updating servers and applications, and rotating backup tapes. Created scripts to automate process such as to pre-stage software for deployments and to audit active directory users.

Maintained and managed a Cisco VoIP cluster containing multiple subscribers, voicemail, and contact center express as well as call recording. Primary duties included building phones, auto-attendants, call-flows, and call-queues. Deployed servers for third-party paging application and worked with vendors to setup Bogen and Valcom paging adapters. Setup voice gateways and other voice hardware as needed.

Management and operation of US Navy IT systems. Multiple qualifications in information security, telecommunications, cryptographic handling, information technology, and various others. Promoted to shift supervisor and later supervisor of multiple shifts as a tech lead.