Brian Brophy

Brian Brophy Email and Phone Number

Division Change Lead at Edward Jones @ Edward Jones
Brian Brophy's Location
Greater St. Louis, United States, United States
Brian Brophy's Contact Details

Brian Brophy personal email

Brian Brophy phone numbers

About Brian Brophy

Experienced people and change leader with a demonstrated history of success in the Financial Services and Information Technology industries. Proven ability to lead complex changes, and for bringing out the best in people. Highly skilled in Change Management, Career Development, Operations Management, Coaching, Sales, and Business Coaching. Strong support professional with a Bachelor of Science (B.S.) focused in Business Administration and Management, General from Saint Louis University.

Brian Brophy's Current Company Details
Edward Jones

Edward Jones

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Division Change Lead at Edward Jones
Brian Brophy Work Experience Details
  • Edward Jones
    Division Change Lead - Firm Planning & Strategic Execution
    Edward Jones Sep 2022 - Present
    St. Louis, Mo, Us
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  • Edward Jones
    Change Management Specialist - Firm Change & Enablement
    Edward Jones Apr 2021 - Sep 2022
    St. Louis, Mo, Us
    Lead the analysis of change data to equip leaders for decision making, inform stakeholder engagement strategies, and measure the stakeholder experience. Support the Enterprise Change Management function, creating an enterprise view of change impacts and measures of success. Build change capability in key roles that support firm initiatives across the organization.
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  • Edward Jones
    Team Leader - Tailored Branch Support
    Edward Jones Jun 2017 - Apr 2021
    St. Louis, Mo, Us
    Advise, direct, and coach 18-22 Branch Office Administrators who provide virtual administrative support to Branch offices from a remote location.
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  • Enterprise Holdings
    Reservations Team Manager
    Enterprise Holdings Jun 2016 - May 2017
    St. Louis, Missouri, Us
    Supervise, mentor, and motivate 18-20 Reservation Sales Representatives. Responsible for coaching sales techniques and strategy, driving revenue, and providing world class customer service while cultivating an engaged and fun atmosphere.
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  • Enterprise Holdings
    Customer Service Team Manager
    Enterprise Holdings Apr 2010 - May 2016
    St. Louis, Missouri, Us
    Directly supervise a team of customer support phone agents, handling annual call volume of over 3 million calls for the corporate call center. Responsible for coaching performance, driving results, maintaining quality, and delivering world class customer service.
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  • Enterprise Holdings
    Branch Rental Manager
    Enterprise Holdings Oct 2004 - Apr 2010
    St. Louis, Missouri, Us
    Responsible for managing two offices while developing employee’s sales and marketing abilities to ensure branch profitability. Managed fast-paced, day-to-day operations, including product sales, business to business relationships, marketing strategies, staffing, forecasting, cost control, and employee relations.
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  • Restoration Hardware
    Senior Sales Manager
    Restoration Hardware Aug 2001 - May 2004
    Corte Madera, Ca, Us
    Managed day to day operations for a unit generating over $5 Million in annual revenue. Responsibilities included opening/closing duties, managing employees, protecting assets, generating sales, sales training, accounting, forecasting, and visual presentation of store.
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Brian Brophy Skills

Customer Satisfaction Sales Call Centers Management Customer Service Coaching Sales Management Team Management Forecasting Operations Management Team Building Marketing Strategy Performance Management Salesforce Training Career Development Public Speaking Performance Metrics Business Coaching Process Management Leadership Development Risk Management Interview Preparation Employee Management Conflict Resolution Sales Leadership Training Risk Assessment Branch Management Performance Measurement Building Customer Loyalty Voip Interview Skills Retention Strategies Motivation Profit Customer Retention Leadership Sales Process

Brian Brophy Education Details

  • Saint Louis University
    Saint Louis University
    General
  • Marquette University High School
    Marquette University High School

Frequently Asked Questions about Brian Brophy

What company does Brian Brophy work for?

Brian Brophy works for Edward Jones

What is Brian Brophy's role at the current company?

Brian Brophy's current role is Division Change Lead at Edward Jones.

What is Brian Brophy's email address?

Brian Brophy's email address is br****@****ehi.com

What is Brian Brophy's direct phone number?

Brian Brophy's direct phone number is +1 877-881*****

What schools did Brian Brophy attend?

Brian Brophy attended Saint Louis University, Marquette University High School.

What skills is Brian Brophy known for?

Brian Brophy has skills like Customer Satisfaction, Sales, Call Centers, Management, Customer Service, Coaching, Sales Management, Team Management, Forecasting, Operations Management, Team Building, Marketing Strategy.

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