Media Team Director at Christian Worship Assembly.

As the Assistant Director of Technology, I direct and supervise a staff of IT professionals and assist the Director in the management of IT functions and systems operations as well as the delivery of IT services to campus end-users and customers. As the second in charge of the school's Information Technology Department, this position is accountable for the delivery of effective and efficient customer service and IT service management. I also work collaboratively with the Director to install, maintain, and support computer systems and communication networks, ensuring systems and networks operate optimally to provide maximum performance and availability to users and students/customers.PRIMARY RESPONSIBILITIES Works in close collaboration with the Director of Technology in providing leadership, direction, and guidance to staff and managing operational activities to achieve the department’s long and short-range goals and business objectives.Directs the provision of IT support and services, managing the IT department’s work teams and units including Instructional Technology, Help Desk, Computer Labs, Server, Network Administration, and Communication Services.Assists the Director of Technology in formulating and implementing policies, procedures, and standards. Implements and manages customer support and technical services support models that address and bring resolution to the technical needs of the schools.Directs supervisors and IT staff working on projects to assess and improve campus IT operations and resolve client issues. Leads teams in the design and implementation of customer support and technical support models that address and meet the technical needs of the college. Makes recommendations for technical improvements to business processes.Acts on behalf of the Director of Information Technology in his/her absence as directed.

As the Interim Director of Technology, I direct and supervise a staff of IT professionals and manage all IT functions and systems operations and I'm responsible for the delivery of IT services to campus end-users and customers. As the first in charge of the school's Information Technology Department, this position is accountable for delivering effective and efficient customer service and IT service management. I also work collaboratively with the Technology Coordinator to install, maintain, and support computer systems and communication networks, ensuring systems and networks operate optimally to provide maximum performance and availability to users and students/customers.

Overseeing the day-to-day technology systems needs and specializing in implementing and maintaining technology within the Mountain Education Charter High School Systems in Georgia.

Specialize in implementing and maintaining technology within the Mountain Education Charter High School Systems in the state of Georgia.

The Information Technology Specialist I maintains reliability and functionality of in-house (factory floor and administrative) computer hardware and software systems. Coordination of deployment, installation, upgrade, and de-installation of desktop hardware and software. Coordination and resolution of users requests related to computer hardware and software issues. Provide low-level plant floor systems-related support.PRIMARY RESPONSIBILITIES:• Promote cost-effective, high-performance computer technology that will provide continuous improvement to in-house productivity and efficiency.• Contribute analytical and technical expertise regarding in-house computer related hardware and plant/business information technology. Understand business process that utilizes computer information technology.• Install, configure, performance tune, administer and troubleshoot all in-house computer related hardware and software.• Comply with company data backup, disaster recovery, software licensing, security and authorization policies.• Maintain audit record of Plant hardware/software. Maintain software licensing.• Develop, document and maintain necessary in-house information and non-plant floor data collection systems.• Respond to users requests for new and enhanced information technology using sound business judgment.• Perform purchasing function for all systems related hardware, software, and resources. Reconcile monthly purchasing activities.• Provide demand-based off-hours technical support as per departmental off-hours support rotation schedule.

Specialize in implementing and maintaining technology within the Elbert County School Systems in the state of Georgia.

Technology Support Technician supporting the entire Golden Pantry Network. Focusing on supporting each Golden Pantry store by addressing all hardware, software and network issues.

- Collects, processes, and distributes administrative data for reporting. - Sets up, edits, and submits the computer production jobs required for administrative processing and reporting. - Coordinates the production run schedules with Data Operations personnel.- Coordinate management of information and requirements from/to ISSQ senior management and/or immediate supervisor.

Specialize in implementing and maintaining technology within the Hart County School Systems in the state of Georgia.