Head of Product and Infrastructure for SVB's domestic & global money movement products. Accountable for P&L, strategy and product / platform development for all core payment products at the bank, including ownership of several critical, enterprise-wide initiatives (e.g. ISO 20022, enterprise payments hub development, real time payments implementation)

Led a team of 60+ resources ensuring execution aligned with intent for SVB's Global Product division. Responsible for product analytics, strategic planning, portfolio management of product and platform investments, go-to-market readiness, training, communications, and governance, reporting directly to the Chief Product Officer.

- Built and managed team of product analysts and data scientists supporting data-driven decision making across SVB's Global Product organization; included buildout of automated reporting, development of predictive models, and identification of opportunities and insights that deliver value.- Led function responsible for strategic planning, horizontal reporting and management of the bank's portfolio of agile growth initiatives aimed at digital transformation and solution modernization.

Executive team member leading the second-largest organization in the company with pivotal role in defining and executing corporate and go-to-market strategy. Nomis transforms retail bank customer engagement through price optimization, customer-centric offers, and omni-channel sales enablement on its SaaS software platform.2018-Oct 2019: Managed a global Services organization of 30+ resources responsible for solution implementation, advisory engagements and customer success; owned P/L for all client-facing departments. Achieved 10-point service margin improvement by architecting and operationalizing delivery transformation initiative. Executive partner and coach to Nomis clients in planning and executing product and pricing transformation strategies.2015-2017: Deposits business head, responsible for go-to-market strategy, strategic product roadmap, sales execution, implementation and customer success. Achieved 35% annual revenue growth while meeting customer retention targets. Designed and oversaw the modernization of Nomis' core platform for deposits, identifying strategic opportunities, defining and prioritizing features, and coordinating beta testing with clients.Amplified Nomis’ reputation as a thought leader through authored articles and press quotes in publications such as American Banker, TechCrunch, and ABA Banking Journal. Invited speaker at industry conferences including Banking Analytics Symposium, BAI Beacon, CBA Live and Banking Growth Forum.

Managed deposit products offered to branch-based SMB customers. Responsibilities included product strategy, design and development, fee and interest rate pricing, and portfolio management for $6B / 200k customer portfolio.> Led full replacement of SMB checking products between 2011-2014, including strategy development, qualitative/quantitative research and product launch; new offerings drove increased digital engagement and 2x increase in new customers selecting the ‘premium’ offering.> Directed customer acquisition, retention and cross-sell programs, partnering with Marketing and Sales to drive profitable growth aligned with small business segment strategy.> Built customer-level analytics framework used to evaluate profitability and growth strategies across target segments.

Led a key strategic initiative aimed at maintaining a consistent customer experience for legacy-Wachovia small business customers through the conversion process.

Orchestrated strategy and offerings of Nomis’ pricing and profitability management solution suite for US consumer banking products, following experience as a Nomis customer. Created solution design blueprint for what became the Nomis Price Optimizer for Deposits platform.

Managed consumer savings and money market products, with primary responsibility for product strategy and new product development.

Managed a team of 5 employees responsible for pricing $30B in annual Home Equity production through all distribution channels; responsible for pricing strategy and analytics, data management, portfolio reporting and pricing operations functions. Led industry-first implementation of a price optimization solution for Home Equity products, delivering a 4% increase in profit per loan while meeting internal volume and risk targets through the use of behavioral analytics.

Led financial analysis for Retail Bank projects with $2M+ in capital spend, partnering with product management and operations business owners to develop formal cost-benefit analyses and present to the Retail Bank CFO.

Financial and strategic analyses for clients in the Financial Services and Technology industries.