• Control and Maintenance of NAC’s Quality Management System• Regularly review customer and regulatory requirements• Research and development of new techniques and processes to incorporate and enhance lean operations• Involvement in customer quality programs - ZDP, PFMEA, etc.• Development of trainings for new processes, documents, and procedures• Form design and maintenance in accordance with ISO9001:2015 and AS9120 standards• Facilitate customer and registrar audits Achievements:• Collins Aerospace ZDP • Collins Aerospace PFMEA – Redesigned their RPN metrics. resulted in NAC Group, Inc. being chosen to participate in a new IDS initiative, opening new sales opportunities for NAC – Huge professional achievement• Designed an interactive Sales Performance Analytics Dashboard in Excel • Designed copy paste calculators in Excel to instantly sort performance metric analyses for KPI reports• Rewrote the QMS to tailor fit the needs of NAC Group, Inc.• Development and design of process flows and procedures for Export Compliance program• Made NAC AS6081 compliant, with regard to handling suspect counterfeit parts

Develop quality systems & make recommendations for improvements to existing Quality systemsIdentify and evaluate quality standards, measurements, and process improvements to ensure they are aligned with internal practices and regulatory requirementsUse quality methods and tools to identify, analyze, improve, and implement effective and efficient business solutionsCustomized the company Quality Manual to fit NACTailor fitted the NAC Quality Management System to ISO 9001:2015 - AS9120 standardCreate tools to automate QA processes for consistency and efficiency

-Operations Management-Designed workflow for shipping using lean management practices-Conduct ISO 9001: 2008 audits and improve quality procedures -ISO 9001:2015 transition -Redesign process flows to accurately demonstrate current processes -Increase efficiency, decrease waste, increased profitability-Work with teammates to design processes that improve the quality of service and products-Operations analyses to monitor process performance-Built Excel calculators to automate rend analytics for customers and suppliers-Built relationships with vendors to maximize their efforts with minimal interaction

Performed web design, brand development, and SEO for company websites.-Increase local internet exposure for the facility and for their product lines-Increased Google Rank of two of their sites from 0 to 3-Researched current SEO strategies -Developed branding strategy and used statistical tracking systems to monitor site performance-Research keywords based on information provided by the customer and their competitors

Held positions in various forms of construction from: underground utilities, woodworking/framing, painting, home renovations, road construction, heavy equipment operation, and site contractor estimator. Became MOT certified, and gained a great deal of experience and education on OSHA regulations and concepts.