Quality Assurance Manager
Current• Control and Maintenance of NAC’s Quality Management System• Regularly review customer and regulatory requirements• Research and development of new techniques and processes to incorporate and enhance lean operations• Involvement in customer quality programs - ZDP, PFMEA, etc.• Development of trainings for new processes, documents, and procedures• Form design and maintenance in accordance with ISO9001:2015 and AS9120 standards• Facilitate customer and registrar audits Achievements:• Collins Aerospace ZDP • Collins Aerospace PFMEA – Redesigned their RPN metrics. resulted in NAC Group, Inc. being chosen to participate in a new IDS initiative, opening new sales opportunities for NAC – Huge professional achievement• Designed an interactive Sales Performance Analytics Dashboard in Excel • Designed copy paste calculators in Excel to instantly sort performance metric analyses for KPI reports• Rewrote the QMS to tailor fit the needs of NAC Group, Inc.• Development and design of process flows and procedures for Export Compliance program• Made NAC AS6081 compliant, with regard to handling suspect counterfeit parts