Lead TPM managing the entire book of work for the 3rd Party Digital Wallets domain• Scrum Master for 2 dedicated scrum teams with ~20 engineers, 4 testers, and 5 Product Owners• Driving increase usage of Citi Cards leading to increased profits by coordinating with industry leading partners including Apple, PayPal, MasterCard, Visa, and Amazon to development, integrate, and launch the following digital wallets:o Apple Pay credit & debit card provisioning of Citi cards to Apple Pay on iOS & Watcho PayPal Push and Pull Provisioning on iOS, Android, and browsero Click to Pay - MasterCard proprietary wallet push provisioningo Amazon push and pull provisioning iOS, Android, and browsero Samsung Pay push provisioning on Android• Lead TPM for the creation of Card Control Hub on Citi Mobile and Browser to create a central location for customers to view and manage their cards.• Lead TPM for enabling Card on File for mobile and browser which allows customers to view merchants and wallets who have their Citi card saved on file.• Lead TPM for Citi's implementation of Zelle in 2017. Zelle is a person-to-person payments solution offered by a consortium of U.S. Banks. As Lead TPM I was responsible for overall coordination amongst the scrum teams including dependency management and removal of blockers; communication with external partners Early Warning System as well as Citi internal business product owners and technology senior leadership including all metrics and status reporting for the program.• Lead the transition from Waterfall to Agile for 3 scrum teams within Global Digital Payments organization. The transition included the implementation of standard scrum ceremonies, use of scrum boards for tracking progress of stories within a sprint, and the use of Citi's Agile workflow management tool RTC. Additionally, I helped coach fellow TPMs with their scrum teams agile transitions and metrics reporting.

• As IT Program Manager I lead key strategic initiatives across the Citi Mobile Applications for iOS, Apple Watch, Android, Windows, and mobile browser.• I was the IT PM for the Citi Mobile Lite iOS App which was launched in March 2015. I led a >100 person team of both Citi Internal and IBM contractors to meet aggressive timelines in order to have the app ready for day one of the first ever Apple Watch release. This led to the App being featured in Apple marketing and various news publications as the first banking app designed for Apple Watch.• Managed the iOS Mobile Program and projects to continue to enhance Citi’s Mobile Banking App• Program Manger for the global API Program to launch an external developer portal and integrate third party vendors with Citi services through APIs• Project Manager for Citi FinTech Next Gen Architecture components to support the company move to PaaS and Cloud architecture• Coach other Project Managers to successfully drive projects to implementation.

Project Manager for Citigroup. Responsible for delivery of strategic, cross-functional, high visible projects within time, cost, scope and quality defined boundaries, in accordance with the company's life cycle methodologies and disciplines. • Manage complex interaction of multiple technical and business stakeholders that span multiple businesses, functions and geographies within the company.• Lead cross functional project teams to deliver solutions addressing customer requirements.• Lead in implementing/applying standard processes for scope/change management, risk management, issue management, quality assurance, estimate variances and project communications.• Facilitate, coordinate, and arbitrate cross-functional macro level topics, often including key business stakeholders and senior management.• Communicate to all stakeholders on a timely basis, often including Senior or Executive Level Management. • Employ program management processes, methodology and standards for project execution and delivery. • Ensure project closes effectively through production turnover, documentation of learning and provision of feedback on project resource performance.• Manage all projects, track time allocations and resource usage using the Planview application.• Perform all of the above independently and with limited supervision.

Lead Project Manager in charge of full System Development Life Cycle (SDLC) of Gensuite’s web based applications agile software development projects. Leading multiple project teams of 3-7 members including Business Analyst, Developers (coding in ColdFusion with SQL backend databases), and offshore support resources. Working with General Electric’s business sustainability and environmental leadership teams to identify opportunities to enhance current Gensuite applications or develop new applications to meet businesses needs. Create workflow diagrams and application prototypes. Effectively communicate customer needs and ideas to development team and create a scope of work. Communicate that scope of work to customers to obtain project funding. Use Gensuite proprietary project tracking software to lead and manage multiple cross functional projects through the system development life cycle to ensure successful completion of projects that meet stated deadlines while exceeding customers expectations. Project responsibilities including but not limited to requirements gathering, feasibility and ROI studies, system design and prototyping, establishing project timelines with milestones, meeting with development team for periodic progress checks, communicating project status to customers and senior leadership, functional testing, create training materials and documentation, and establishing implementation & maintenance plan with customers.

Lead Project Manager for the company wide rebranding initiative, Gensuite’s participation in the global EHS Professional Development Meeting, development of a new digital inspection application for General Electric, and various other projects.

Participated in projects with customers at General Electric facilities across the globe. Project responsibilities including but not limited to requirements gathering, feasibility and ROI studies, system design & prototyping, meeting with development team for periodic progress checks, functional testing, and creation of training materials.

Contributed to all aspects of project management in Supply Chain Execution. Provided solutions and services for American Port Services, a third party logistics client. Assisted in several projects such as: help desk software selection and implementation, RFID/RTLS/EDI Walmart Compliance Initiative, and hardware systems analysis.