Home Depot Regional Corporate Officeo Providing concierge level service to Home Depot's largest nationally managed account.o Assisted with:▪ Product research and material sourcing▪ Order processing & tracking▪ Project estimating & logisticso Provided credit management of the account with approximate annual spend of $15M.

The Home Depot #6670o Assisted contractor/PRO customers with order estimating & logistics.o Notified customers when special orders arrived and were ready for pickup.o Coordinated jobsite deliveries and pick-up of materials and products.o Assisted with growth of contractors/PRO customer accounts with annual spend of $500k - $1M.

Home Depot Regional Corporate Officeo Member of the Pro Business Coordinator Pilot/Proof-of-Concept Program.o Developed processes, best practices, expectations, etc. for the restructure of Home Depot's Pro Business Unit.o Assisted multiple Pro Account Representatives (PAR) with:▪ Management of order processing & logistics.▪ Providing product knowledge expert level suggestions for PAR account requests.▪ Providing additional product research & specification information to PAR customers and PARs.o Supported credit/purchasing management of multiple accounts with annual spend ranging $1M - $5M.o Secondarily tasked with:▪ Providing in-house construction drawing document interpretation.▪ Quantity take-off & estimating consultation.

The Home Depot #1062o Directed customers to product locations throughout the store.o Answered phone calls to the store’s customer line.o Opened credit accounts and processed Point-of-Sale transactions at the Customer Service Desk.o Assisted customers with building and processing will-call pickup orders for in-stock items.o Assisted customers with placing “non-stock” special orders for products using internal Home Depot systems or through the HomeDepot.com website.o Notified & reminded customers when orders have arrived and are ready for pickup.o Provided back-up coverage for Contractor Services Desk (Pro Desk).▪ Assisting contractor/PRO customers with order estimating & logistics.▪ Coordinated jobsite deliveries and pick-up of materials and products.▪ Assisted with growth of contractors/PRO customer accounts with annual spend of $500k - $1M.

The Home Depot #1062o Drove sales by maintaining aisles in-stock, clean and organized through inventory analysis and inspection.o Worked on reducing shrink by enforcing various Merchandise Protection Standards.o Carried out any training, scheduling, and disciplinary action required along with providing bi-annual performance reviews of directly reporting sales associates.o Additionally performed the same general tasks of a sales associate.

The Home Depot #1062o Assisted customers with locating products.o Maintained a clean, safe, and organized working environment.o Maintained shelves stocked & correctly sorted.o Provided customers solutions to their needs with product recommendations and suggestions.

The Home Depot #6968o Assisted customers with locating products.o Maintained a clean, safe, and organized working environment.o Maintained shelves stocked & correctly sorted.o Provided customers solutions to their needs with product recommendations and suggestions.

Helped customers find products. Maintained a clean safe working and shopping environment. Answered customer questions about products or anything with their current project.

Ordered inventory/merchandise. Managed staffing & scheduling as well as training. Attended roadshows to bring in new products to store. Assisted customers finding products throughout the store. Answered any product questions customers had, as well as answered questions about their current project. Maintained a safe and clean working and shopping environment. Executed merchandising and plan-o-gram guides.