Brian C. Email & Phone Number

Northbrook, IL, US

Madison, Wisconsin, US

• Implemented a portfolio management spreadsheet to track project status which allowed for effective prioritization, capacity planning, and reporting for the Lending Organization
• Contributed as a thought leader in the redesign of the operational model for the Lending Organization and several Areas within Lending
• Collaborated with peers to implement and facilitate a cross functional leadership team which allowed for more effective communication of priorities down to the functional leaders and issues up to the area leads and the.
• Assessed Agile maturity of the Lending Product Factory (LPF) scrum teams and worked with LPF Leadership to identify opportunities, facilitate meetings, and support the implementation of improvements
• Partnered with multiple area leaders to consistently review the projects in their portfolio, manage work in progress (WIP), and identify risks and mitigation strategies
• Provided coaching and support for the implementation of Objectives and Key Results (OKR) aligning the Lending Organization and Area OKRs with the Organization’s strategic vision

Madison, Wisconsin, US

• Effectively managed the cadence and ceremonies for three scrum teams across four time zones with a total of 35 team members
• Created and maintained dashboards with supporting metrics for each of the scrum teams as well as a management dashboard for cross team visibility
• Contributed to the onboarding process and its implementation within the team(s)
• Provided guidance and coaching to the team(s) in how to be self-organizing and efficient using Agile tools, techniques, and methodologies
• Guided the team to maximize delivery of value and establish a healthy team rhythm resulting in consistent velocity gains month over month and year over year
• Worked with management to identify a need to implement a shift from a functional scrum team structure to a feature driven structure allowing end to end development of features and improved efficiency

• Functioned in a scrum of scrum management role to drive delivery of a large and very complicated Internet of Things (IoT) project with focus on end to end delivery
• Engaged with Product Owner, Business Stakeholders, and delivery team to understand Business needs and identify appropriate solutions
• Reviewed product backlog/requirements, design, code, test scripts, and results as needed in addressing delivery impediments or product quality issues
• Facilitated ceremonies, collaboration, communication, and conflict management

• Documented current release issues with application development team and contributed input for solutions to positively impact schedules and testing status
• Implemented procedures to allow testers to configure their own hardware test benches for simulating real hardware/software testing
• Facilitated continuous team driven process improvement activities allowing for constant improvement to process, reporting, and management of QA within our project group
• Organized, scheduled, and led cross functional team meetings to drive review and acceptance of multi-system software bundles
• Led code reviews of automated tests and test framework code
• Participated in Agile sprint planning and coordinated individual and team testing throughout to ensure quality deliverables by the end of the sprint

Chicago, IL, US

• Created a Quality Assurance team to staff a new business initiative in three months, growing the team from zero to three resources. Instituted process documentation, test case framework, and business development.
• Managed a test team of up to 7 members, which included locations in Chicago (USA), Shenzhen (China), and Mumbai (India)
• Supported project activities in an agile environment while working across many different roles including senior QA analyst, scrum master, release manager, quality assurance manager, and automation manager

Chicago, IL, US

• Investigated and documented development issues to ensure accurate tracking, escalation of defects and timely resolutions.
• Improved requirement coverage and increased transparency for quality assurance activities by reviewing business and functional requirements.
• Developed queries utilizing Microsoft SQL Server allowing for test data creation and test case validation, including selects, inserts, updates, deletes and use of table joins.

New York, NY, US

• Coordinated testing efforts across multiple testing teams and multiple third party groups (vendors, partners, and internal support teams).
• Assisted in creating cross-team documentation to support a holistic testing effort and maintain audit compliance.
• Maintained the team’s internal SharePoint site updating documentation and scheduling.

New York, NY, US

• Directed project assessments, upper management project reviews and project assignments.
• Managed project activities on fast-paced small projects allowing for quick and efficient remediation of issues with high customer and business impact.
• Developed and conducted reviews of new incident management processes for use by the organization’s production support team.
• Reported project team hours and expenditures to upper management allowing for more efficient use of allocated resources.
• Supervised projects through all aspects of the Software Development Life Cycle.
• Executed projects in accordance with the Project Development Framework, JP Morgan Chase’s version of the project life cycle.

New York, NY, US

• Managed production support team activities focused on production readiness for a new software platform.
• Maintained a stable production environment by working with all supporting teams to proactively and reactively remediate incidents.
• Documented production level changes through the Enterprise Change Management and the Work Request Management systems maintaining a change record for audit purposes.
• Supported platform migration activities by writing Microsoft SQL database queries and providing reports to the migrations team.

New York, NY, US

Dallas, TX, US