Brian Cabanayan Email & Phone Number

Tacoma, Washington, United States

* Participated in user acceptance testing, to analyze results and recommend adjustments that would improve data exchange for pilot program, Army Maintenance Application (ArMA).* Executed unit testing, thorough analysis of ArMA risk register to identify and resolve any remaining risks prior to go-live.* Performed root cause analysis of unforeseen risks and designed solutions for complex problems for EDI between multiple data base systems.* Prepared and maintain documentation for senior management review that analyzes operational workflow, employee regulatory compliance, and relevant implementation analysis for ArMA implementations.* Ensured proper account setup, connectivity, and file transfers within ArMA to ensure work order completion.* Cultivated strong relationships with external supervisors and collaborated on ways to remove roadblocks, improve operational workflow, and optimize efficiency between technicians and integrated technologies.* Applied and oversaw office automation, operations, duties, resources policies, regulations, processes and procedures. * Served as a primary points of contact and as timekeeper for the Automated Time Attendance and Performance System (ATAAPS) to process payroll for over 320 + employees at the Directorate of Public Works (DPW).* Managed, update, and retrieve service work orders and reports using multiple databases, software systems, and office automation equipment; to include GFEBS, DART, ArMA, with utilization of automated database systems and Microsoft Office programs.

Franklin, Tennessee, United States

* Executed all administrative functions including documentation that defines operational workflow, procurement actions, budget planning, P&L analysis and leading sprint review meetings.* Led with a contingent leadership style that allows for an open-minded atmosphere, while providing straight-forward collaborative feedback across disciplines and departments.* Provided transparency of work-packages and defined parameters of success for projects, which allowed for fewer bottlenecks in work performance.* Helped to mentor high performing team members in by assisting in the creation of their development plan, allowing them to take the lead on various projects, and providing guidance during periods of ambiguity. * Conducted weekly inventory audits by monitoring management routines to minimize shrinkage, reported on newly implemented product rotations ensure that inventory levels are established and ready to meet sales expectations.* Conducted all recruiting, onboarding, performance management, and maintained HIPAA compliance.* Regularly provided updates on project performance to internal stakeholders, gave suggestions to new risks, and made necessary adjustments to project plans once changes were approved.* Consistently focused on building teams sense of urgency and creating a highly collaborative environment, which allowed them to feel comfortable making decisions during periods of uncertainty.

Killeen, Texas, United States

* Prepared and maintained all administrative functions including documentation that defines operational workflow, procurement actions, budget planning, P&L analysis and leading sprint review meetings.* Developed multiple business cases based on customer feedback, sales, and business projections, to seek internal approval to improve store layouts and increase inventory levels for sub-departments.* Routinely met and exceeded all regulatory and compliance standards, through continuous coaching, mentoring, and performance management of team members.* Performed routine, as well as ad hoc systems and procedural audits, using various SAP programing to ensure data being used accurate and complete.* Analyzed (P&L) statements to highlight areas of strength, indicate areas of opportunity, and decrease budgetary waste, by creating store action plans that focused positive team behaviors. * Routinely reviewed management plans, risk registers, and overall scope to ensure deliverables were achieved on time.* Routinely coordinated project planning, led risk reviews, and audited project performance through analysis of work breakdown structures.* Used agile methodology to assist in the review and development of store specific SOPs, work breakdown structures, and remove bottlenecks from production workflows.* Schedule and perform various audits of facility maintenance, prepare all facility work orders, and provide feedback on the adequacy of the completed assessment.* Focused on knowledge management by assisting team members with personalized IDP's, to ensure bench talent is ready for next level positions.* Ensured that the organization's strategic plan, mission, vision and values are communicated to the team; integrating them into the team's strategies, goals, objectives, work plans, products and services.

Killeen, Texas, United States

* Responded to customer service and employee inquiries for information requested.* Served each table with friendly genuine connections, memorized the menu, strove to anticipate as well as exceed customer service expectations, and provided a family friendly dining experience resulting in repeat business.* Completed transactions from orders provided by customers, minimizing any mistakes and cashing out guests as the end of meals with a 100 percent accuracy when tendering monies, debit or credit cards.* Work in a team environment with continuous coaching that allowed team members to be successful.* Trained and develop newly hired servers on job expectations, food safety and cleanliness standards, order accuracy, and food preparation.* Evaluated performance and provides special assistance to instructors/ trainers and team members requiring special or additional training.

Kapolei, Hawaii, United States

* Responded to customer service and employee inquiries for information requested.* Served each table with friendly genuine connections, memorized the menu, strove to anticipate as well as exceed customer service expectations, and provided a family friendly dining experience resulting in repeat business.* Completed transactions from orders provided by customers, minimizing any mistakes and cashing out guests as the end of meals with a 100 percent accuracy when tendering monies, debit or credit cards.* Work in a team environment with continuous coaching that allowed team members to be successful.* Trained and develop newly hired servers on job expectations, food safety and cleanliness standards, order accuracy, and food preparation.* Evaluated performance and provides special assistance to instructors/ trainers and team members requiring special or additional training.

Honolulu, Hawaii, United States

* Regularly analyzed profit and loss (P&L) statements to increase stores overall efficiency.* Severed as Project Manager for the renovation of physical store, conducted sprint review meetings, routinely audits and assessed risk register, and conducted project retrospective meetings to better address possible risks for future projects.* Created a business case and presented my proposal to the district manager on how to increase the districts overall food safety and cleanliness program that would result in an increase of 10 percent over the previous year on state health and safety audits.* Evaluated management practices, conducted market research, maintenance of all store equipment, and operating costs to increase store profitability.* Served as SME (subject matter expert) to quality assurance teams throughout the district, and other key staff regarding quality management analysis.* Created and developed plans for quarterly marketing launches and verified all regulatory materials for new and existing plans by overseeing a comprehensive project schedule and work package.* Assisted in conducting performance assessments and implemented problem resolution techniques to improve district food safety audits by over 10% year over year.* Chosen above peers to conduct monthly teleconference developmental trainings and briefings on how to better assist our customers.* Regularly problem solved conflicts with vendors/suppliers due to discrepancies in orders.* Tasked with maintaining and increasing customer service satisfaction levels throughout the district.* Created uniformity in customer service expectations from store to store, through tailored store action plans, monthly teleconference trainings, peer to peer coaching and solicited customer feedback.* Conducted routine senior management project presentations and cross-functional workgroups with co-workers.* Conducted all hiring procedures, and maintained HIPAA compliance.

Honolulu, Hawaii, United States

* Development of budgets, acquired tools and resources, cost analysis, record keeping/maintenance.* Created action and contingency plans, supervised event progress, anticipated client needs and satisfaction.* Analyzed and re-evaluated previous projects to maximize efficiency, planning, resourcing.* Recruited, onboarded, trained, mentored, performance management of all staff.* Conducted bi-weekly meetings with Events Director, facilitated with vendors, developed company portfolio.

Master Of Arts - Ma, Military History, 3.9

Activities and Societies: National Society of Leadership and Success

Bachelor Of Arts - Ba, History, 2.93

Activities and Societies: Cheerleading/ Mascot