Brian Camacho Email & Phone Number

Arlington, Va, Us

Arlington, Va, Us

Herndon, Virginia, Us

Herndon, Virginia, Us

Provide bilingual desktop and remote support to over 800 users DC and 1,200 users internationally. Manage paperless initiative by supporting iOS devices and applications.Point of contact for Organization Directors and VIPs.Hardware and software support on Apple computers, Windows 7/10, Office 365, and mobile/tablet support.Provide training for new Service Desk Specialists.

Cupertino, California, Us

Technical support on Apple productsStrong customer service skills communicate to both technical and non-technical audienceReceive daily request through clients' call ticketing system.Answered technical questions and educated customers on products and compatibilityTroubleshooting Apple phones and tablets for best repair solutions.Mobile Device configuration, troubleshooting & repair.

Maintaining and managing the Help Desk System for the ICPCCS project.The ICPCCS is an Information Technology (IT) solution for managing a Service Member/Veteran (SM/V) non-clinical recovery plan with identified goals for recovery and rehabilitation for ongoing care and community reintegration developed from a comprehensive needs assessment.The ICPCCS will facilitate care coordination among Care Management Team (CMT) members by providing situational awareness for all involved with the Service Member/Veteran (SM/V) care, actions completed or underway and proactive planning for transition within the DoD, and from the DoD to the VA.

Falls Church, Va, Us

Implementing the KM² project at the National Cancer Institute locations in Maryland.Knowledge Management & Mobility, or KM² is the product of a partnership between the National Cancer Institute and SRA International. KM² builds a culture of inherent and mutual trust between technicians and customers by giving IT staff focused access to the information they need to provide service. In addition:Mobile Device configuration, troubleshooting & repair.Configure, install and troubleshoot PC systems, Microsoft Vista and Windows 7, AppleMaintain current knowledge of latest products of technology changes.

Arlington, Virginia, Us

Handle Fitness Center store fiscal operations.Open and close the store located in the fitness centerSchedule appointmentsThoroughly experienced in working with the JONAS Club Management System which is used for: Accounting, Club Management, Document Management, Payroll Management etc.Promote products to customersProvide training to new Fitness Attendant employees

Solved printer network issues, updating firewall and anti-virus programsReplaced and Repaired laptop componentsConducted excel macro programmingInputted/updated: database contacts, Operating Systems(Windows 7 and Windows 8)Managed inventory on office equipment including assessing product values