Brian Cameron Email and Phone Number

Deployment and Security; End User Account: Support and Security.Setup and installation with cross platform on Windows7 Ultimate, Mac osX/X11, Server 2008 and Windows XP Professional Workstations.Managing customers IT Infrastructure and User Accounts. Windows Server 2008 / Windows XP Professional Workstations. This client had a legacy DOS based accounting system that needed to be transitioned into SQL/INxSQL Database.Linux Server/RED HAT ENTERPRISE LINUX v5.1 Builds; Linux Server (Ubuntu) v10.0 and workstation.Legacy DOS based accounting system that needed to be transitioned into SQL/INxSQL Database; a new inventory and accounting based software.New site consists of Windows2003 Sever behind a SonicWall Router with Remote Access through a shared DSL using NAT.Allowed company to utilize both their LAN and WAN based applications.Administrative duties requiring the use of various tools; Citrix Backend with Administrative Tools and Microsoft Terminal Services for Remote Administrative Access and Changes.Updating and troubleshooting behind the safety of a Firewall, Antivirus and Spyware related issues.Design and implementation of new equipment and Symantec's VERITAS Backup Exc. Enterprise Backup solutions.

End User Account Management in AD/Active Directory, Active Directory Role Out.LAN / WAN network operations; multiple sever and workstation deployments across multiple domains.Outlook 2003 with Exchange Management.Help desk ticket management and support.Norton Corp. Antivirus management and configuration; VERITAS backup and recovery; hardware and software updates.Remote Support / Citrix VPN and Wi-Fi SETUP and wireless access point configuration .

Managing Accounts Novell NetWare 5.1/Windows Server 2003, Windows XP Professional Clients and networks/point to point systemsUsed Active Directory in a WAN environmentAdministrative duties using various tools - Citrix Backend with Administrative Tools and Microsoft Terminal Services for remote administrative access and changesUpdating and troubleshooting various firewalls, anti-virus and spy ware related issuesDesign and implementation of new equipment

The Monitoring and Automation Engineer provides support for the 3rd party applications leveraged by CDW Managed Services to support our service catalog and operations. The 3rd party applications involved consist of enterprise monitoring/diagnostic, orchestration and ITSM tools. This role is a member of the team responsible for the availability, improvements to, and expansion of this toolset. Key Areas of Responsibility • Primarily responsible for providing top-level technical support, including problem resolution, technical change implementation, telephone and one-on-one technical support over a vast Enterprise infrastructure within defined service level agreements for clients• Provide innovative technical solutions to complex hardware/software problems• Provide design, implementation, and technical support services and consulting to Managed Services clients to meet their business needs using Service Now and Science Logic• Provide detailed and effective communication to internal and external customers

Managing various NetWare 5.1/Windows2000 Clients and their networks/point to point systemsUpdating and troubleshooting firewalls and anti-virus related issuesDesign and implementation of new equipment in the Chicago land area and statewide

Setup and maintain a variety of mortgage brokers and Mortgage Company's server and client systemsUsing Novell or Microsoft NetworksSome Backup and disaster recovery servicesSmall Workgroups and Sharing with Domain Services

Job duties include Project Management, hardware and software implementation and integrationNetwork Security/Access/ProfilesHigh level software support, virus control and removal. LAN/WAN support in configuration: TCP/IP, VLM, NETX, ethernet, helpdesk duties