Brian Carlson Email & Phone Number

• Reducing cost with innovative hardfacing solutions. Delivered high-preformance, low-cost harfacing products, helping customers reduce operations expenses with new-to-market options.• Building strategic partnerships. Collaborated with cross-functional teams to develop tailored plans, boosting customer satisfaction and fostering repeat business.• Streamlining procurement and sourcing. Simplified sourcing of WC hardfacing products and PDC cutters, securing competitive short and long-term agreements to optimize supply chains.• Maximizing value from waste streams. We developed recycling programs that uncover hidden value in tungsten and nonferrous waste, supporting customers' cost-saving initiatives.

Austin, Texas, Us

• Supporting PDC bit repair and optimization. Partner with the customers to provide high-quality repair services to PDC bits, leveraging cost-saving techniques and materials to extend bit life and reduce rebuild cost.• Supplying bit building and repairing consumables. Deliver a comprehensive range of consumables for bit building and repair, including PDC cutter, WC inserts and hardfacing materials, ensuring reliable performance and cost-effective solutions for HDD, water well, O&G customers• Maximizing returns on bit investments. We specialize in helping maximize customer returns on all types of bits, including WC insert cones, hammer, PDC, and matrix bits, through tailored programs focused on refurbishment, rework, and recycling.• Streamlining bit lifecycle management. Develop customized programs to help customers manage the entire lifecycle of their drill bits, from initial purchase to repair and recycling, ensuring optimal use and reduced total cost of ownership.

Houston, Texas, Us

• Leading and mentoring the growth and development of field service technicians• Directing continued improvement of field operations to increase efficiency• Ensure a high-level of customer satisfaction via the provision of accurate reporting, operational productivity, HSE management, change management, effective communication, and relationship management• Oversee daily field operations, KPIs, budgets, job planning and execution for multiple ongoing projects and their time lines • Collaborate & develop project proposals in coordination with the sales team to ensure services are delivered to the highest standard• Manage new and existing client accounts and relationships for the North America Region• Advance strategic plans to improve growth within existing accounts and new business development• Facilitate Post Job Analyses of fieldwork to ensure the Quality Assurance (QA) / Quality Control (QC) in order to prepare deliverables to the client• Function within the team to include internal support for the customer and prioritize actions accordingly, all while providing open and continuous communication with customers

Austin, Texas, Us

• Direct all organizational operations, policies, and objectives to maximize productivity and returns• Lifelong learner committed to staying on top of the best and current emerging business practices. Especially in the client relationship context• Develop a comprehensive paid marketing strategy across, Google, Facebook, Instagram, Emails, resulting in new leads that generated substantial reoccurring monthly revenue• Monitor cost-effectiveness of operations and personnel using quantitative data• Coordinate and approve budgets for product development, marketing, and growth

Houston, Texas, Us

• Managed large project planning and logistics for global field service agreements• International regulatory compliance management• Management of company Standard Operation Procedures• Establishment and management of field operations in Oman and AustraliaSME in onshore and offshore installations performing radioactive tracing and logging operations• Extensive experience working with Wire Line, E-Line, Coil Tubbing running radioactive & completion logging tools

Bachelor'S Degree, Geography

Master Of Business Administration - Mba, Entrepreneurship/Entrepreneurial Studies