Brian Carpenter Email & Phone Number

My background is that I am a professional customer relations and complaints specialist with experience taking ownership and resolving issues in a timely and thorough manner while maintaining and developing relationships with stakeholders, customers and relevant parties. My expertise includes providing exemplary levels of customer service, implementing models of negotiation and mediation to achieve positive outcomes, and identifying/analysing opportunities at improving consumer relationships. I have been told, through my experiences, that my people skills are uncanny. I am able to build any necessary relationship quickly and establish a high level of mutual respect with those I encounter through my role. My working life has covered a wide range of industries, from travel to finance, insurance to telecommunications, health to alternate dispute resolution.

Listed skills include Microsoft Word.

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  Senior Compliance And Enforcement Officer

  State Government Victoria

  Feb 2018 - Present