Throughout my career, I have attained comprehensive experience in designing and implementing systems for collecting, consolidating, and analyzing employee interaction data to produce metrics and identify areas for improvement.I am highly-qualified leader with expertise in developing and influencing consistent modeling of financial benefits based on aspirational targets.I am well-organized leader; accountable for customer service, sales, marketing, and overall growth of company's wholesale division.I am instrumental in analyzing employee journeys and making specific, actionable recommendations, leading to tangible business outcomes i.e. (increased NPS, operational savings, and/or revenue and growth).I have a proven track record of driving customer experience programs based on industry best practices.I am a refined communicator with strong analytical and problem-solving skills; adept at building consensus across all organizational levels to drive strategic/cohesive operations.Connect with me today to find out how I’ll make your mission my mission, to help bring all of your business objectives into focus!