Brian Cavanaugh Email & Phone Number

Kansas City, Mo, United States

Kansas City, Missouri Area

• Team Lead for the API InterCall Application • Create and Execute Test Plans for API Services based upon user stories/business requirements/use cases documented in Jira and Confluence.• Create and review detailed deployment documentation for production deployments.• Participate in daily scrum and weekly release planning meetings to review designs and developing estimates for testing tasks• Submit manual and automation scripts using SoapUI and HP UFT for API Testing• Write SQL queries to update and manage testing data in database• Experience using HP ALM to issue and track defects against requirements from tickets in Jira/Confluence.• Experience executed UNIX commands to review logs and executing deployment scripts.• Experience working in Agile and Waterfall development processes

• Develop and execute test plans for the Argus Health Systems’ Deductible System.• Develop and execute Macros Data Sets to automate claims generated against the Deductible System • Document all defects and discrepancies discovered in the testing process.• Analyze test results and discrepancies; consult with appropriate personnel to make recommendations for solving software problems.• Build and execute SQL queries and simple JCL programs to validate data output against the system and assist with research of anomalies.

• Responsible for testing and implementing new and existing hardware/software for the Audio Conferencing Bridge platforms.• Worked onsite with Vendor to test Compunetix bridges that were relocated to InterCall Data Centers.• Manage the decommissioning of the Spectel Sys70 platform from the InterCall Call Center.• performed testing of Spectel Sys700 platform in the InterCall Call Center.

• Responsible for test plan development and creation of detailed test cases• Utilizing test plans to perform regression and system testing on Back-Office and Front-Office Applications• Track defect tickets, work with developers to correct issues and coordinate code migrations• Managed testing of several Compunetix and Voyant Audio Conferencing Bridge installations.

• Bridged and coordinated audio conference calls for both professional business and residential customers.• Tape Room Department, supplied customers with copies of their recorded conference calls.

• Processed Operator Assisted Long distance phone calls globally, fielding and resolving customer problems.