Brian Centeno Email & Phone Number

Coral Gables, Fl, Us

• Support the maintenance and repair of mechanical and electrical infrastructure per manufacturers’ recommendation and corporate specifications.• Identify and troubleshoot the root cause of problems.• Perform and execute necessary building rounds throughout the data center and property as directed to ensure the integrity of the site.• Assist and perform the verification of customer installation activities.• Work with or provide oversight of contractors and service providers in the data center as appropriate.• Ensure facilities systems data integrity.• Monitor building management systems and other automated tools and applications to ensure operational efficiencies and compliance with service level agreements (SLAs).• Provide on–call support and emergency response as required.• Perform assigned tasks as part of a project team.• Respond to both internal and external work requests within a timely manner delivering a high level of support.

Egypt, Cairo, Maadi, Eg

• Monitor and troubleshoot network devices and servers. • Help customers over the phone and grant customers access to work on their equipment. • Work on reports of the data center. • Reimage servers and change out hardware. • Remote hands assistance on customer hardware. • Security walkthrough of premises.

Moon Township, Pennsylvania, Us

• Install, upgrade, and troubleshot software and hardware for PC’s. • Repair and maintain all audio and visual equipment. • Provide technical and user support to faculty, students, and staff. • Supervise, schedule, hire student workers. • Worked with the helpdesk to monitor calls, help faculty, staff and students over the phone with hardware and software. • Inventory for hardware and software. • Check satellite signal strength on wireless access points. • Monitor network. • Order toner and supplies. • Reimage computers.