Brian Centeno Email & Phone Number

Coral Gables, FL, US

• Support the maintenance and repair of mechanical and electrical infrastructure per manufacturers’ recommendation and corporate specifications.
• Identify and troubleshoot the root cause of problems.
• Perform and execute necessary building rounds throughout the data center and property as directed to ensure the integrity of the site.
• Assist and perform the verification of customer installation activities.
• Work with or provide oversight of contractors and service providers in the data center as appropriate.
• Ensure facilities systems data integrity.

Egypt, Cairo, Maadi, EG

• Monitor and troubleshoot network devices and servers.
• Help customers over the phone and grant customers access to work on their equipment.
• Work on reports of the data center.
• Reimage servers and change out hardware.
• Remote hands assistance on customer hardware.
• Security walkthrough of premises.

Moon Township, Pennsylvania, US

• Install, upgrade, and troubleshot software and hardware for PC’s.
• Repair and maintain all audio and visual equipment.
• Provide technical and user support to faculty, students, and staff.
• Supervise, schedule, hire student workers.
• Worked with the helpdesk to monitor calls, help faculty, staff and students over the phone with hardware and software.
• Inventory for hardware and software.