Brian Chung Email & Phone Number

Toronto, Canada

• Developed Salesforce Custom Objects, Apex classes, and Visualforce pages for Sales and Marketers to generate and store unique URLs for their Campaign tracking purposes.• Developed Salesforce Apex classes, and Triggers to grade and weight Leads and Contacts based on quality and interest score.• Administrated Tableau Server. Responsible for Tableau Server upgrade, troubleshooting Tableau Desktop issues, and coordinating server changes with other Tableau Server department administrators.

Toronto, Ont. Canada / Redmond, Wa. Usa

• Developed custom modules on Drupal Content Management System in PHP for free-trial registration, subscription, form builder, and content localization. Utilized Eloqua to store varies customer data for SalesForce and reporting systems in agile approaches.• Configured ExactTarget to store customer data in Data Extension and automate Welcome, Activation, and Follow Up email distributions. Using ExactTarget API on Drupal CMS to send and retrieve new customer registrations stored on ExactTarget server.• Implemented and enhanced a Java-based open source Content Management System (CMS) - Liferay. Created custom portlets for Message Center, Single Sign On (SSO), Subscription Management, and Solution Suggestions Management System. There were 50,000 subscription emails sent out and 12,000 suggestions created.• Designed and developed an User Account Sync Engine using SQL Server Integration Services (SSIS), which cleaned, and synced more than 70 thousand user accounts everyday to Liferay CMS through web services from a legacy CRM system for last 7 years. Main features included data filtering, data integrity analysis, reporting and issue notification.• Managed Tableau business intelligence server. Analyzed and troubleshot performance issue on Salesforce Customer Relationship Management (CRM) database for Tableau reports.• Created UML activity diagrams to illustrate complex business rules and software processes between different systems. Coordinated with other development teams to design a system integration infrastructure.

Redmond, Wa

• Managed the Business Continuity Management (BCM) project for Microsoft Product Studio. Evaluated and documented in place disaster recovery components. Identified requirements to improve and implement existing disaster recovery plan.• Designed and developed applications to migrate above 500 production databases in more than 100 servers to increase productivities, consistency and manageabilities using DOS Batch, Windows Management Instrumentation (WMI), Active Directory, Lightweight Directory Access Protocol (LDAP), and TSQL.• Designed and developing Product Studio special field value administration tool for Windows team using ASP.NET in C# language to minimize administrative overhead and human errors.• Administrated and maintained SQL Server 2000/2005. Daily duties include database blocking and indexing management, SQL server upgrade, backup and recovery model management, replication and log shipping configuration, system and network configuration, and security configuration.

Toronto, Canada Area

• Enhance and developed COM server objects and SQL Server stored procedures to handled complex business logic in a multi-tiered, object-oriented, and high traffic e-commerce partner portal site to manage purchase order, B2B funds, account transactions, sales leads and reports.• Utilized SQL Server 2000 Data Transformation Services to parse and map IIS logs to customized database for reporting.• Design and develop a Time and Expenses system in Visual Basic .NET and integrate it with MS Outlook using Outlook Object Model. Utilized XML to retrieve and update company project schedules, jobs, working time and expenses data with the server.• Enhanced and maintained an in-house developed Absence Request Form using ASP.NET in C# language. Automatically impersonated and authenticated the users using NTLM and Navision employee card data.• Manage Microsoft SharePoint Portal Server and SharePoint administration team in a large, national-wide, and multi-domain Microsoft Windows 2000 Active Directory network.

Toronto, Canada Area

• Increased 80% in productivity and manageability by designing, developing and implementing a cost-effective Voice Recording Management System using COM objects and Windows API with file management, and administration tools, which holds more than 140,000 audio recording records for voice verification and quality control.

Online Master Of Science Computer Science (Oms Cs), Computer Science

Education record

Project Management Professional (PMP) Exam Prep

Business Intelligence Analyst Certificate Of Accomplishment

Customizing Ms Sharepoint Products & Technologies 2003 Certificate

Bachelor Of Arts, Economics

Education record