Brian Conklin Email & Phone Number

Remote

My current primary role is to ensure that customer Cloud initiatives succeed. Over the past 4 1/2 years I have experienced remarkable success in the vast majority of our company's 300 customer cloud initiatives - ranging from deploying small web applications into AWS ECS, to full enterprise datacenter migrations into an Azure/AWS hybrid environment.My high rate of success comes through gathering project details and scope information at the beginning of an engagement, and then collaborating with teams of 4 engineers to formulate a hybrid Roadmap/Product Backlog. I continue to work with my engineers and key customer stakeholders on an agile sprint cadence to deliver important milestones - and the agreed upon outcome - as quickly and effectively as possible. I attribute my impressive track record to understanding as much of each project as possible up front, having a working knowledge of any technologies involved, keeping the right people engaged throughout the process, adapting quickly to challenges as they arise, and allowing my engineers to shine as they work to their highest standards.Additionally, I've developed processes and tools to help scale the model as the company experienced exponential growth in response to customer satisfaction.

Remote Employee

Responsible for enterprise SaaS disaster recovery for 11 vastly disparate Production applications, hosted in 7 US and international physical and cloud data centers, servicing thousands of business and millions of individual users.Highlights: - Designed and implemented DR, into AWS Cloud, for 6 vastly disparate SaaS applications residing on VMWare guests and physical hardware in an EMEA data center - Implemented DR, into HP contracted facility and hardware, for 4 applications spanning 2 US data centers - Developed implementation plans, for the newest US production environment, to recover to alternate data center - Documented DR environments, plans and procedures. - Conducted yearly disaster recovery rehearsals and managed after-action items - Managed DR adjustments for production capacity and architecture changes and evolving business needs

Remote Employee

Peopleclick-Authoria (Merged with Authoria, eventually Peoplefluent by acquisition)Expanded SaaS services and stability, enhanced efficiency and reduced costs through leveraging technology. Reduced risk by establishing a company-wide Disaster Recovery framework and aligning product recovery models to it. Increased customer satisfaction through smooth transition onto applications unifying platform.Highlights: - Managed production project to connect 6 disparate SaaS applications through newly developed security and navigation Cloud application, with minimal negative impact on customer experience. - Automated firewall, load balancer and server set-up for customer site deployments and upgrades. - Automated site decommissioning processes - Refined general Disaster Recovery Framework, provided by consultants, to apply to Peoplefluent business needs, infrastructure and applications, and to satisfy customer and legal requirements. - Updated DR environments and processes, as needed, for 6 disparate SaaS applications to ensure alignment with Company DR Framework.

Santa Barbara, California Area

Authoria (Acquired AIM, eventually Peoplefluent by acquisition)Responsible for migration, and ongoing support, of AIM IT environment and SaaS applications into acquiring company infrastructure. Highlights: - Facilitated the integration and migration of the AIM domain, workstations and IT systems into the Authoria infrastructure. - Migrated customer SaaS applications to Authoria data center - Converted SaaS servers to VMWare infrastructure to significantly reduce costs and improve reliability - Documented supporting processes and procedures for SaaS infrastructure, including firewall and load balancer changes, site deployments and upgrades. - Refined alerting/ticketing model to notify and escalate appropriately to enhance engineer efficiency and improve customer satisfaction.

Santa Barbara, California Area

Advanced Information Management (AIM - Eventually Peoplefluent through acquisition)Responsible for all IT, Security and SaaS initiatives and ongoing support.Highlights: - Managed team of 3 technicians who supported 60+ workstations, 12 internal servers, 20 Production servers, phone systems and 60+ Development server farm. - Designed, deployed and expanded (when necessary) inter-office WAN - Oversaw LAN expansion and IT infrastructure build-out into additional office space. - Implemented Help Desk and IT Asset Management systems, - Architected Initial SaaS environment and supporting functions. - Personally configured and maintained switches, load balancers and firewalls - Deployed Monitoring/Alerting system - Maintained 99.994% up time over the life of the SaaS environment - Main technical resource for customer IT audits and RFPs

Santa Barbara, California Area

Designed, created and maintained company web site. Supported a network of 5 client desktops and a Small Business Server.

Santa Barbara, California Area

Head Captain of the 50 foot Sailing Catamaran "Double Dolphin". Responsible for the safety, comfort and enjoyment of passengers, as well as maintaining the vessel to Coast Guard 46 CFR Part 67 standards. There were zero safety incidents or Coast Guard violations while under my command.

Santa Barbara, California Area

Quickly rose through the ranks to become the go-to sailing instructor for Basic Keelboat Sailing, Basic Coastal Cruising, Bareboat Chartering and Coastal Navigation courses.

Santa Barbara, California Area

- Scheduled staff and oversaw product ordering and preparation to meet labor and food cost metrics. - Managed day to day operations. - Maintained cleanliness and repair of facilities and equipment such that it far exceeded health inspection requirements. - Planned and coordinated local advertising and promotions to meet sales targets.

Information Technology Project Management, Pass

- Principles of project management - Scoping - Planning - Execution - Tracking / Reporting - Follow up - Using Microsoft Project to manage.

Vmware Vsphere: Install, Configure, Manage, Pass

Hands-on training course exploring installation, configuration, and management of VMware vSphere, which comprises VMware ESXi™ and VMware.

Load Balancing Principles And Cisco Css Configuration

- Load Balancing principles - Cisco CSS initial configuration - CSS programming best practices

Windows 2000 Administration And Support, Pass

Courses in MS Windows and networking technologies designed to provide a solid foundation for supporting computing environments

High School, Honors And Advanced Placement, 3+

Activities and Societies: Football teamEarned high marks in advanced placement and honors classes. Strong emphasis on mathematics.