Brian Corlett Email & Phone Number

North Carolina

Manage team of 7 Veteran Experience Officers (VEO) who support the development of a network of providers to serve veterans across 16 states. Primary responsibilities include creating and maintaining positive relationships with 55 VA Medical Centers (VAMC) and their associated Community Based Outpatient Clinics (CBOC) in Regions 1, 2 & 3. Duties include providing direction and oversight of the daily operations and interfaces with multiple Veterans Integrated Service Networks (VISNs) and VA Medical Centers (VAMCs) to meet the goals of the VA Community Care Network (VACCN) Contract.• Developed and implemented monthly network adequacy meetings with local VAMC staff to discuss local network needs or opportunities.• Monitor and proactively respond to changes in local health care markets to maintain veteran access to care.• Coordinate outreach and support to National Veterans Service Organizations to assist with education on VAACN and help in resolving veteran concerns.

Winston-Salem, Nc

Managed team of 14 Senior Field Representatives and Escalation Specialists who assisted in providing medical care to 1.6M+ Veterans over the five years of the contract. Responsible for building and maintaining relationships with 13 VA Medical Centers (VAMC) and 61 Community Based Outpatient Clinics (CBOC) in the Capitol and Mid-Atlantic regions by acting as primary liaison with designated VA points of contact. Responsible for implementing and maintaining all necessary program infrastructure and business operations to support the VA Patient Centered Community Care/CHOICE Programs. Provided direct oversight, coordination, integration, and execution of all Veteran Affairs program performance requirements to ensure delivery of quality services and consistent, uniform support.

Winston-Salem, Nc

Managed staff of 28, including four Managers, seven Education Specialists, four Referral Specialists and 13 Enrollment & Benefits Specialists that supported functions to administer the TRICARE contract with the Department of Defense. These functions included TSC operations, beneficiary and MTF provider education, a customer service support program in addition to Guard and Reserve support. Served as the local accountable executive for service, support and issue resolution in the assigned markets. Monitored local TRICARE program management activities to ensure the required resources, systems and functions were coordinated and integrated. Responsible for service and support to senior military medical executives, TRICARE beneficiaries and network providers

Winston-Salem, Nc

Managed day-to-day operations of local TRICARE Service Center and provided education to TRICARE beneficiaries and TRICARE Prime Network Providers. Maintained close relationship with National Guard and Reserve Units in North Carolina, Virginia and Southern West Virginia to provide TRICARE support during all phases of eligibility.

San Diego, Ca

Managed Southern California TRICARE provider network consisting of over 25,000 physicians, hospitals and ancillary providers. Served as the primary interface with MTF Commanders or designees within assigned geography, providing quick response to administrative and policy issues, including MOU’s.

San Diego, Ca

Educated providers and staff on TRICARE benefits and policies at all military facilities and clinics throughout California and Yuma, AZ. Developed and produced MTF Provider Manuals, PowerPoint presentations and various marketing materials to support provider education. Developed new training techniques for provider education including video, CD-ROM, web site interactive and game show based education programs.

Bachelor Of Science - Bs, Biology, General

Associate Of Science - As, Pre-Medicine/Pre-Medical Studies