Brian Couedic Email & Phone Number

Ireland

Dublin, County Dublin, Ireland

- Led projects to improve EU Content Passing Rate, Defamation Passing Rate, and DSA Article 23 compliance, resulting in increased efficiency and reduced risk for Meta.- Collaborated with legal teams to optimize T1 Windtalker Passing Rate, implement email verification for EU TDR reporting, and develop a Risk Mitigation Presentation Deck for leadership.- Identified and addressed spam report trends in French IG queues, working with legal to develop scalable solutions.- Developed and… Show more - Led projects to improve EU Content Passing Rate, Defamation Passing Rate, and DSA Article 23 compliance, resulting in increased efficiency and reduced risk for Meta.- Collaborated with legal teams to optimize T1 Windtalker Passing Rate, implement email verification for EU TDR reporting, and develop a Risk Mitigation Presentation Deck for leadership.- Identified and addressed spam report trends in French IG queues, working with legal to develop scalable solutions.- Developed and implemented a Pre-escalation form for SuperVendors, allowing for more efficient escalation of ambiguous reports.- Served as OnCall for SRO Pre-Escalation, triaging Legal Escalations from SuperVendors and providing data support. Show less

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

Core Tasks:• Managed escalation related to Law Enforcement requests, High Profiles issues, High Risks Events for the Agnostic and Rest of World Market.Partner Support POC: • Supported vendors during Weekly Business Review (WBR) meetings and organised Virtual OS Site Visits.• Streamlined WBR Vendors format, saving 25% (225 hours over H1 2023) of vendors' time by restructuring calls and prioritising key topics.Regional Control Tower Lead:• Led monthly bulk intake… Show more Core Tasks:• Managed escalation related to Law Enforcement requests, High Profiles issues, High Risks Events for the Agnostic and Rest of World Market.Partner Support POC: • Supported vendors during Weekly Business Review (WBR) meetings and organised Virtual OS Site Visits.• Streamlined WBR Vendors format, saving 25% (225 hours over H1 2023) of vendors' time by restructuring calls and prioritising key topics.Regional Control Tower Lead:• Led monthly bulk intake reviews with managers to allocate workforce capacity for cross-functional and market projects.• Enhanced the tracking process to ensure accurate monthly reports for leadership, replacing traditional meetings with office hours, resulting in a reduction of manager time investment by 10 hours (-80%) per month.F&D (Fraud & Deception) automation project lead:• Implemented pipeline automation, leading to the removal of 330K pieces of content monthly saving 9,780 hours/months of review representing $410K/months. Show less

Dublin, County Dublin, Ireland

Core Tasks:• Managed escalation related to Law Enforcement requests, High Profiles issues, High Risks Events for the French Market.Partner Support POC: • Supported vendors, enabling accurate decision-making and providing market insights to relevant cross-functional teams.• Advocated for necessary changes and escalated partner issues to drive improvements.Team Projects: • Market scam landscape analysis: Collaborated as a Project Coordinator with the Engineering… Show more Core Tasks:• Managed escalation related to Law Enforcement requests, High Profiles issues, High Risks Events for the French Market.Partner Support POC: • Supported vendors, enabling accurate decision-making and providing market insights to relevant cross-functional teams.• Advocated for necessary changes and escalated partner issues to drive improvements.Team Projects: • Market scam landscape analysis: Collaborated as a Project Coordinator with the Engineering and Problem Process teams to develop Machine Learning models for at-risk content, enabling decision-making at scale and directly impacting reviewer's efficiency.• SSI POC: Acted as the key contact for Suicide & Self Injuries (SSI) escalations and coordinated EMEA & APAC weekly Partner's calls.• Led a team project focused on the localisation of SSI resources, ensuring reliable support for vulnerable users in their native languages.• National and Legislative French Election Risk-Assessment (Project Lead): Shared background information about the French elections in April and June 2022, summarising key risks and events that could impact the election period.• Pride@ Ireland Event Lead: Contributed to projects aimed at building and empowering the LGBTQ+ community at Meta and worldwide. Created a safe, supportive, and inclusive space for employees. Show less

Sandyford, County Dublin, Ireland

• Supervised and provided guidance to a team of 15 as a Coach SME for French & Italian reviewers, overseeing their daily and weekly tasks.• Updated and supported multiple projects in various languages, ensuring the delivery of client updates and fostering understanding within the team.• Assisted new employees during their initial steps within the company, facilitating a smooth onboarding process.• Piloted action plans when the analyst's or team's quality did not meet the target… Show more • Supervised and provided guidance to a team of 15 as a Coach SME for French & Italian reviewers, overseeing their daily and weekly tasks.• Updated and supported multiple projects in various languages, ensuring the delivery of client updates and fostering understanding within the team.• Assisted new employees during their initial steps within the company, facilitating a smooth onboarding process.• Piloted action plans when the analyst's or team's quality did not meet the target, ensuring continuous improvement.• Offered support and assistance to both my team and other markets, providing help across various areas. Show less

Dublin, Leinster, Ireland

• Contributed to the French Market by providing support and enhancing the health and algorithms of a prominent social media platform. Ensured timely and empathetic resolution of user inquiries with accuracy.• Investigated and resolved reported issues on the platform, efficiently addressing escalations and tasks within agreed turnaround times and maintaining high-quality standards.• Conducted internal audits to improve the Quality Management System, emphasising continuous… Show more • Contributed to the French Market by providing support and enhancing the health and algorithms of a prominent social media platform. Ensured timely and empathetic resolution of user inquiries with accuracy.• Investigated and resolved reported issues on the platform, efficiently addressing escalations and tasks within agreed turnaround times and maintaining high-quality standards.• Conducted internal audits to improve the Quality Management System, emphasising continuous improvement.• Stayed updated on daily national and international events relevant to the market, adapting policies to keep pace with evolving requirements. Show less

County Dublin, Ireland

Realising the different orders with my strong organisation skill.Major accomplishments:• Worked under pressure with variable hours implying flexibility.• Improved my communications skills with great customer service.Duties :• Order from suppliers (beerkegs,spirits,...) • Late shift• Control of the stock

Bressuire, Poitou-Charentes, France

Manufacture of car sunroofsQuality inspection : visual aspect, noisePeugeot, Nissan, Mercedes

Dublin, Leinster, Ireland

Serve Cocktails/Beers/Hotdrinks

Dublin, Leinster, Ireland

Opening/ClosingServe Cocktails/Beers/HotdrinksDelivery reception (kegs, beer bottles, spirit bottles...)

Paris 18, Île-De-France, France

Setup the bar and the diningTable service

Augé, Poitou-Charentes, France

Worked in this industrial poultry plant for about 2 years after my 3 years of internship in the field. I managed a team of 20 people with the objective to maintain the optimum of production while ensuring environmental conditions of the highest quality. Major accomplishments:Implemented different indicators to measure the variable settings for HACCP controls.Created processes to optimize the production quality and improving productivity.Managed the team to adhere the… Show more Worked in this industrial poultry plant for about 2 years after my 3 years of internship in the field. I managed a team of 20 people with the objective to maintain the optimum of production while ensuring environmental conditions of the highest quality. Major accomplishments:Implemented different indicators to measure the variable settings for HACCP controls.Created processes to optimize the production quality and improving productivity.Managed the team to adhere the productivity target.Dealt with customers complaints (quality product, delivery delay).Managed stock of product with “Use by Date” as per health and safety regulation. Show less

Bachelor'S Degree, Quality Control And Safety Technologies/Technicians

Bachelor’s degree in Managment of Industrial Risks, internship at VALLEGRAIN SAS : Formalise and control system of managment.

Bachelor Of Technology - Btech, Agribusiness/Agricultural Business Operations

Two-year technical degree in Science and Food Technology, specialise in food processing industry : meat and fish products, internship.

Baccalauréat, Physical Sciences