Dedicated technical resource for the local and remote members of the account team. Responsible for finding sale leads, driving technical conversations with the engineering teams, and making sure projects are be driving down the proper technical path Focused on the enterprise technology space including rack mount and blade/chassis servers along with storage solutions including direct attached, fibre channel, and ISCSI.Onsite virtualization expert for workstations and server farms. Responsible for architecting, implementing, and supporting one of the largest virtual environments housed on a Dell solution.Be the “Voice of Dell”: Create and present product roadmaps, educate the customer on new technologies, push awareness of current product offerings, and drive the entire equipment evaluation process with the customerWork with internal Dell experts to help design complex solutions making sure it meets the needs of the customer, and drive the inside sales team making sure these hardware quotes meet Walmart’s standards.

Move customers move from traditional servers into a VMWare environment.Network and server OS support for over 50 customers including both Windows and LinuxNew customer setups: OS configuration and installation of computer hardware and network data linesImplemented and customized Asterisk phone systems

Perform server maintenance, server backups, Active Directory, and Exchange administrationMaintain and configure switches, Cisco wireless access points, print servers, Symbol scan guns, and Blackberry server administrationRecommended hardware/software solutions and assisted in developing standardsProvide phone support for external and internal customers for a variety of technologies such as computers, software, barcode scanners, printers, and Cisco access points.Provided on-site installation and remote support of MVBase POS systems