Brian Crosson Email & Phone Number

Detail oriented account manager with an eagerness to learn and a desire to grow. Proven skills in communication, analysis, and problem solving. Demonstrated ability to engage and communicate with diverse international clientele and colleagues. Experienced supervisor in office, retail, and military environments with the ability to train and motivate fellow employees.Proficient in SAP, SAGE 100, CRM, and Microsoft Office software. Experience with process improvement, data analysis, and compliance. Lean Six Sigma - Greenbelt III.Mercer Valve Co. Inc., OKC, OK - May 2010 to PresentInternational Account ManagerOversee quotations, orders, and communication (point of contact) between head office and Australia branches. Serve as internal liaison with engineering, manufacturing, purchasing and accounting departments during the quotation process to ensure that customer requirements can be met. Manage customer orders ($200 – $300k per month) from quotation to invoice; working with all departments to ensure orders are completed on time, according to customer specifications. Process internal purchase orders (entry/receipt) between Australia branches and head office. Evaluate and provide component pricing for customer quotations based on up to date costs from vendors. Cameron / AOP Industries, Moore, OK - September 2006 to May 2010SR Market Service Rep Provide correspondence to customers via email and telephone regarding pricing, availability, product specifications, and technical support. Utilize SAP to determine customer deliveries, create quotations, customer orders, and returns.Responsible for creating customer accounts and maintaining current customer records. Work with the engineering and planning departments in order to create and maintain new part numbers and product options. United States Army, Ft Hood, Texas - January 1996 to January 2000Team Leader/ Training Manager Supervised and inspected the maintenance and operation of military tracked and wheeled vehicles. Developed and implemented training programs for soldiers in First Aid, combat operations, weapons training. Participated in the quality control testing of new equipment on the M1A2 SEP Tank for the U.S. government.

Listed skills include Training, Customer Service, Sales, Microsoft Excel, and 21 others.

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  Oklahoma State University

  Psychology