• Member of the strategic leadership team responsible for decisions affecting the overall direction and policies of the Credit Union• Responsible for all decisions and purchases related to technology infrastructure and equipment• Researched companies for Core Conversion and ultimately recommended conversion from Datasafe to EPL; coordinated departmental meetings to ensure readiness prior to core conversion including project timelines; main point of contact between Patriots Federal Credit Union and EPL• Core Conversion from Datasafe to EPL completed as scheduled with virtually no impact to credit union members • Implemented MeridianLink loan origination system • Redesigned firewall, routing and file server enhancing security for Patriots Federal Credit Union systems and files• Reconfigured the company’s active directory group policy to improve security and implement pre-configured automation for Patriots’ employees• Introduced cost-saving measures such as virtualizing non-vital servers• Updated and maintained technological infrastructure vital to Patriots Federal Credit Union operations: Installed and maintained three imaging systems, replaced outdated services with faster server infrastructure, migrated Windows server environment from Windows NT4 to Windows 2008 R2, migrated from Exchange 5.5 to Exchange 2007 SP2, upgraded SQL Server from SQL 6.5 to SQL 2005 including migrating existing databases.• Increased security of key credit union assets: Configured and installed new Sonicwall Firewall to enhance internal and external security, improved backup strategy, regularly tested backup systems for consistency and reliability, enhanced remote security by introducing a VPN solution to ensure secure remote connections to computers and devices within the credit union, implemented Windows based security infrastructure for all users within the company• Installed and monitor IP based camera system to capture and archive branch and office closed-circuit camera data

• Installed and maintained a 20+ Citrix server farm with a Citrix Access Gateway and an internal and external Web interface• Designed and implemented WAN and hardware failover for Sonicwall Firewalls maximizing network availability • Initiated research and implementation of VMWare ESX servers that consolidate hardware resulting in decreased department spending• Increased employee productivity by implementing an enterprise-wide Web content filter that limited inappropriate Internet browsing • Introduced solution for seamless synchronization with users’ email, contacts and calendars by installing a Blackberry Enterprise server• Principle team member that oversaw the migration from an outdated Pick R83 OS to Windows 2003 and SQL based system • Set up and maintained over 50 servers and 500+ workstations in a Windows 2000/2003 environment• Designed, installed and maintained VPN connections for remote clinical locations throughout Southern California• Created and installed network infrastructure for clinic locations in a new business venture with a nationwide partner• Researched and installed an F5 load balancer to ensure website stability accommodating future website traffic • Developed and executed a WAN solution using a Burstable T3, increasing capacity at the lowest possible cost• Initiated plans for disaster recovery which included researching and contracting the installation of an Uninterrupted Power Supply for the corporate headquarters• Provided technical support in multiple, widely distributed applications, and resolved issues in many different platforms including Windows 95/98/ME/NT/2000/XP and Linux• Configured and maintained the daily backups of all mission critical servers using Symantec Backup Exec connected to an Exabyte Tape Autoloader• Responsible for configuring and maintaining Exchange servers in a multiple location environment • Authored and implemented a company wide login script for the automatic setup of printers and network drives

• Backed up servers and prepared data for offsite storage, preventing lost data and security leaks.• Troubleshot servers, eliminating problems before they arose, preventing lost revenue from server downtime.• Worked as a member of a team, servicing and maintaining computers used throughout the office.