Brian Culpepper Email & Phone Number

Code new features / enhancements using TypeScript, JavaScript, and C#Meet with team members to discuss bug fixes and plan new featuresOperated using the Agile Methodology

● Code new features / enhancements using TypeScript, JavaScript, and C#● Meet with team members to discuss bug fixes and plan new features● Operated using the Agile Methodology

Abilene, Texas, United States

Front Desk● Assisted customers with general computer issues● Refilled the printer paper in the library● Reset student and faculty passwords● Assisted customers with the library printers● Processed and responded to HelpDesk emails● Processed and responded to ticketsHardware● Assessed and diagnosed problems with faculty computers● Completed repairs on faculty computers● Processed and responded to tickets● Ordered accessories and parts for faculty computers● Delivered and setup new printersCRP (Computer Replacement Program)● Received and processed new computers and laptops● Imaged new computers and laptops● Delivered new computers to faculty and collected old computers● Retired old devicesCopyCat● Received and quoted new print orders● Completed print orders to customer’s specifications● Processed payment for completed print orders

● Created processes for administration at the NEXT Lab that involved severalspreadsheets, formulas, reports, and dashboards● Met with supervisors and other admin to discuss progress of processes andprojects● Used peers to test and review processes● Created flowcharts to describe the functionality of processes● Created other documentation to describe processes in more detail

● Ensured customer satisfaction by confirming the accuracy of orders beforepresenting to the customer.● Processed new orders at the front counter and drive-thru.● Assisted with food preparation and received kitchen training.● Crafted ready to order specialty drinks.● Bussed tables and dining area.