Business & Technology Integration - Manager Management ConsultingCustomer Sales & Service Consulting Practice - hyper-focused on customer needs by co-creating with our clients to design and enable customer and channel partner experiences that are loved and valued.Project Experience:National CMT Client - Product Owner - Salesforce Service Cloud - Call Center TransformationTop Midwest Utilities Client - Functional Lead/Business Analyst - Salesforce Service Cloud - Call Center TransformationAccenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 624,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

Project experience: All Fortune 100 Companies- Top 5 CMT global retail client - Salesforce sales cloud implementation, CPQ, opportunity to quote to order process, functional design, configuration, business process alignment, demos, testing- Top 5 CMT client - Salesforce sales process, global alignment, and recommendations. Salesforce Einstein analytics implementation, led client functional alignment sessions- Top 5 Global Bank client - project management, 230+ resources, project financial management

Diverse project experience: Health Care - Salesforce Service Cloud ImplementationFinancial Services - Merger Strategic Sourcing Clean Room Project ManagerAutomotive Manufacturer - Operations Process Improvement Analysis, Financial Services - Cloud Data Architecture for Fraud and CreditExpertise in Salesforce, PowerPoint, Excel. Proficiency in data driven consulting and analytics, project management, Agile delivery, design thinking, business requirements gathering and communication.

Partnering with clients to improve their performance, through the analysis of existing organizational problems and the development of strategic plans for the future. • Translating the strategic direction and business objectives established by clientsinto holistic digital, technology, change management and organizationstrategies• Diagnosing business processes or organizational problems, andleveraging analytics to determine how our clients can seize new opportunities• Driving a rigorous approach to solving problems in the contextof global, economic, technology and social trends• Developing innovative answers to complex business and IT challenges• Modernizing and driving costs from complex multi-national IT infrastructures• Recommending and implementing changes, and ensuring a successfultransition to what’s new

Responsible for digitally scoring games from the MLB ballparks, which provides the data used in the live content applications on MLB.com, including At-Bat, Gameday and MLB.TV, real-time highlights and text alerts, and by our business partners.

• Salesforce user interface – sales planning & forecasting, sales reporting & analytics, opportunity tracking• Achieved 109% of budgeted sales growth, increasing total territory value to $625,689 in 2014• Achieved 103% of budgeted sales growth, increasing total territory value to $722,400 in 2016• Achieved 100% of budgeted sales growth, increasing total territory value to $784,294 in 2017• Field Trainer for Hospitality Territory Manager Trainees• Generated and Completed a Pilot Marketing Research Project – “How Labor is used in Hotel Laundry” (Summer 2016)• Proven ability to create strategic growth within existing accounts. Persistence to prospect, offer creative solutions, and close new business.Institutional division which offers comprehensive chemical products and solutions to meet the needs of customers across the entire lodging, fitness center and long term care industries. Assist customers by providing recommendations on advanced cleaning and sanitation processes and programs to create cleaner, safer, and healthier environments and drive a positive guest experience.

Part time patrol officer- firearms and taser qualifications

Security and Logistics. Special operation assignments in various locations including: Cannes France, Rome Italy, Monaco, and New York City

• Trained, directed, and evaluated 10 sales reps • Achieved 228% of sales quota in April 2012, 162% in March 2013• Employee of the month nationwide in April 2012

• Arrested 244 DUI offenders - alcohol and drugs related• Experience in undercover operations, search warrants, and investigations.• Advocated/processed over 500 juvenile cases by adjudication/placement in juvenile justice system• Conducted full contact arrest and control training for entire department (80 officers)• Served on Honor Guard Team - presented colors at parades and fallen officer memorials

Operation Enduring Freedom Combat Deployment (Bagram, Afghanistan) 04/2004 – 04/2005• Led Security Force (four soldiers) for class 1 ammunition, including grenades and rocket launchers• Computer Data Operator for warehousing and tracking of $13 million of ammunition and 400,000 pounds of explosive ordinance• Supplied Afghani citizens with food, water, clothing, school supplies and other humanitarian aid• Disposed of confiscated, damaged and expired ordinance with C-4 in the desert• Provided entry-point base security including searching of vehicles and persons