Drawing upon decades of building software systems, I provide solutions in areas such as scalability, reliability, automation, and migrations. I often tackle problems where there is a high degree of interplay between systems, such as scaled asynchronous processing, databases, and networking.

Writes, translates, edits, indexes, and illustrates technical books. Published titles: "How Linux Works" (three editions), "The Book of VMware," "The Linux Problem Solver." (all No Starch Press).

Designed WattzOn Link product architecture and infrastructure. Built utility data extraction agent infrastructure. Managed data agent development team and priorities. Coordinated code review and deployment; maintained coding standards. Notable projects included new Selenium WebDriver-based utility importer facility, enhanced connection import scheduler, and comprehensive agent testing suite. Built headless browser (PhantomJS) integration and associated stability systems.Coordinated new project planning: Product requirements, design, architecture, infrastructure, developer requirements, QA needs, and scheduling.

Responsible for the management of technical development and operations. As technical director, handled project architecture, design, and scheduling, product implementation, project ROI analysis, source control, configuration control, systems integration, staging, launch, hiring, training, team organization, test coordination, and conflict resolution.For operations, handled staging, deployment, monitoring coordination, traffic analysis, systems migrations, and database maintenance.As engineer, was responsible for query engine (back end) development, front-end development, internal utility development, optimization, resource management, product development.Notable projects include include: distributed, scalable, real-time query engine, central production configuration control/staging/distribution system, multi-mode geotargeting interface, query module page analyzer, major front end upgrade, airport database implementation, internationalization design, seamless character encoding transition to UTF-8, ETL (extract, transformation, load) system architecture for data warehouse and reporting.