Brian Dang Email & Phone Number

Denver, Colorado, United States

• Acted as the primary liaison between Motili and Client and/or HVAC Contractors• Scheduled planning sessions with Client and Contractor to determine expectations and goals for Projects.• Created and maintained project plans via various project management software.• Communicated with Client and/or contractors daily to monitor problems, satisfaction issues, and statue, so they may be resolved. • Ordered, tracked, and monitored installation of various HVAC or related equipment and parts.• Arranged for delivery of additional project items, including but not limited to storage units, dumpsters, site safety equipment and signage.• Managed and reviewed vendor and contractor invoices associated with projects.• Collaborated with multiple departments regarding project activities, statuses, and outcomes.• Travelled to Project sites to build, establish business relationships, and set expectations and to show clients what we do.

Denver, Colorado, United States

- Managed a team that was involved in a nationwide HVAC Recall - Successfully resolved Escalations from multiple channels and companies involving the recall- Planned and ran meetings to successfully communicate new processes for efficient productivity- Effectively oversaw a team of 5 to arrange time and dates with HVAC Professionals and homeowners as a third-party scheduler to complete the recall - Built Relations with HVAC professionals to establish key goals for the Nationwide Recall - Assisted in creating Standard Operation Procedures to help educate new hires and current representatives

Denver, Colorado, United States

- Effectively coordinate time and dates with HVAC Professionals and homeowners as a third-party scheduler to complete a nationwide recall - Successfully took over 50 calls a day to ensure resolutions for homeowners and coordinated scheduled dates and times between HVAC professionals - Answered and managed email communications with homeowners and HVAC professionals - Successful Recruited HVAC contractors to be a part of Motili so that we can establish service calls and other HVAC needs

Greenwood Village, Colorado, United States

Cu Boulder

• Assisted in supporting first year students with orientation, paperwork, and preparation for college especially in the Student Academic Success Center (SASC)• Managed the creation of flyers, posters, and letters for the McNeill Academic Program that communicated to parents and to students • Planned and executed events for the McNeill Academic Program designed to support students in having an efficient adjustment to the University of Colorado Boulder (CU)• Ensured that students were satisfied with their experience at CU and through SASC• Created a network of services, events, and points of contacts across the university for parents and students

Boulder, Colorado

• Supported first year students through their first year by regularly checking in with them to ensure proper adjustment to university life.• Planned and hosted events for students to foster bonds, connections, and new friendships with each other • Hosted one-on-one meetings with students with similar interests as me to guide them through their college career

Boulder, Colorado

• Assisted STEM instructors in the McNeill Academic Program by being a resource to the students• Held office hours designed to give tips, help answer questions, and overall ensure student success in assigned courses • Proctored exams, grade coursework, took attendance and took lead on all of these tasks so that the instructors can focus on student learning rather than tedious distractions

Greenwood Village, Colorado, United States

• Participated in monthly client meetings for financial check ins and financial monitoring • Participated in mentoring program to learn how to calculate insurance sales and payments • Attended weekly sale meetings to see what financial advisors can improve to ensure customer satisfaction • Organized Client folders and sensitive information

Economic, Mathematics

Quantitative Economics, Market Research