Brian Deese's Location
Kernersville, North Carolina, United States, United States
Brian Deese's Contact Details
Brian Deese work email
- Valid
- Valid
Brian Deese personal email
n/a
About Brian Deese
An aspiring Cloud Engineer, with over 10 years of experience in various IT roles looking to utilize my skills and expertise to contribute to the success of a dynamic and forward-thinking organization. Proficient in a range of operating systems, software and applications, including Windows Server, macOS, VMware, Hyper-V, Microsoft Exchange, O365, Azure, Active Directory, PowerShell.
Brian Deese's Current Company Details
Brian Deese Work Experience Details
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System Engineer IiJack HenryKernersville, Nc, Us
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System Engineer IiJack Henry Dec 2024 - PresentMonett, Missouri, Us -
Technical Support Engineer IiJack Henry Mar 2023 - Dec 2024Monett, Missouri, Us-Provided support for Onboard Loans banking platform. -Utilized SQL Server Management Studio in order to troubleshoot and resolve Onboard issues.-Provisioned Windows Server VM’s in order to prep them for Onboard Loans installation.-Ran PowerShell scripts to install applications and roles on Windows Server.-Migrated bank databases from in-house to hosted environment.
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Help Desk Analyst IiRackspace Technology Dec 2022 - Jan 2023San Antonio, Texas, Us- Provided Office 365 tenant and domain migration assistance for Rackspace customers. - Collaborated with third party domain registrars in order to successfully move domains to Office 365. - Troubleshot and resolved DNS issues that occurred during domain transition. -
Service Desk EngineerApex Technology Corporation May 2022 - Aug 2022Cornelius, Nc, Us- Analyzed Windows Event Viewer and minidump logs for root cause diagnosis.- Worked with Windows 7, 10 as well as Windows Server 2012/2016/2019.- Utilized ConnectWise Control and Automate to manage tickets and remote into users systems.- Monitored and managed Meraki access points for clients.- Supported Microsoft O365/Office Cloud Platforms and Microsoft Cloud Stack.- Performed server administration duties such as patching, GPO policy updates, VPN troubleshooting.- Troubleshot MacOS VPN, RDP, network connectivity issues. -
System AdministratorAcs Benefit Services, Llc Mar 2022 - May 2022Winston-Salem, North Carolina, Us- Managed day-to-day IT infrastructure and VMware environment.- Performed data backups using Veeam. - Supported end users in the use of computer equipment by providing necessary training and advice.- Administered Active Directory, Server Infrastructure, Azure AD, O365, Teams, and SharePoint.- Monitored server event logs and oversaw troubleshooting of system errors.- Supervised Meraki, MDM, firewalls and Mitel equipment.Key ProjectI was tasked with deploying TeamViewer company wide as a means for IT to remote into end user systems and provide support. I utilized Orca MSI Editor to bind Teamviewer’s unique API token and custom config number to the TeamViewer MSI. I then used PDQ Deploy to silently push the customized application to end users. -
Tier 3 Service Desk AdministratorMedcost Jul 2018 - Mar 2022Winston-Salem, Nc, Us- Utilized VMware vSphere and ESXI to provision, deploy and manage VM’s for 300+ end users. - Setup, maintained and deployed VDI boxes, Mobile Thin Clients, Laptops, and IP phones to end users.- Managed company IT inventory and ordered equipment as needed. - Microsoft 365 Admin Center was used to manage end user accounts and software licenses.- Active Directory, Azure AD, and PowerShell were used to create and remove users as well as modify permissions.- Email accounts were migrated from on-prem to the cloud using Exchange Admin Center.- Updated SQL databases using SQL Server Management Studio. -
Technical Support SpecialistTruliant Federal Credit Union May 2016 - Jul 2018Winston-Salem, Nc, Us- Employed the use of VMware ESXI to provision VM’s for company use.- Troubleshot and resolved hardware, software and printer issues.- Provided Tier 2 technical support for corporate and branch employees in the form of Active Directory password resets, virtual machine troubleshooting, and network connectivity resolution.- Setup and deployed Iphones and Ipads for corporate staff and branch employees. -
It Support TechnicianBall Dermpath Aug 2015 - May 2016- Setup and managed AD accounts, including new hire and computer provisioning.- Provided Tier 2 support for local users in the form of hardware support, Virtual Machine management/support, software troubleshooting. - Regularly updated and patched company servers which utilized Windows Server 2003.
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Desktop SupportHanesbrands Inc. Feb 2012 - Aug 2015Winston-Salem, Nc, Us- Provided tier 2-3 hardware and software support for corporate and mobile sales team employees as well as HBI and Maidenform stores.- Troubleshot and repaired problematic ODBC Oracle drivers for Excel and Access databases.- Utilized SCCM and Active Directory to manage applications and user accounts.- Support provided via desk-side and remote access through utilizing Microsoft Remote Desktop and Windows Remote Assistance software. -
Desktop SupportEcolab Jan 2011 - Aug 2011St. Paul, Mn, Us -
Technical SupportDell Technologies Apr 2010 - Oct 2010Round Rock, Texas, Us -
Technical SupportHp Jul 2009 - Jan 2010Palo Alto, Ca, Us -
Desktop SupportNorthrop Grumman Jan 2009 - Jul 2009Falls Church, Va, Us -
Point Of Sale Help DeskGilbarco Veeder-Root Aug 2008 - Nov 2008Greensboro, N.C., Us -
Desktop SupportNc Office Of State Human Resources Apr 2008 - Aug 2008Raleigh, North Carolina, Us -
Independent ContractorIndependent Contractor Jun 2007 - Apr 2008- Provided IT services to residential customers in the form of system upgrades, virus and spyware removal, custom computer assembly and hardware troubleshooting.- Replaced defective hard drives, ram and processors making sure new components worked as advertised.
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Desktop Support TechnicianLiberty Hardware Jul 2006 - Nov 2006Winston-Salem, Nc, Us -
Technical Support AnalystWachovia Corp Jan 2006 - Jul 2006Charlotte, North Carolina, Us
Brian Deese Skills
Active Directory
Servers
Vmware
Access
Customer Service
Management
Research
Workstations
Public Speaking
Process Improvement
Basic Html
Css
Mac Os
Ios
Windows 7
Windows Xp
Technical Support
Networking
Remote Desktop
Troubleshooting
Computer Hardware
Windows Server
Information Technology
Brian Deese Education Details
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Davidson County Community CollegeComputer And Information Sciences And Support Services
Frequently Asked Questions about Brian Deese
What company does Brian Deese work for?
Brian Deese works for Jack Henry
What is Brian Deese's role at the current company?
Brian Deese's current role is System Engineer II.
What is Brian Deese's email address?
Brian Deese's email address is br****@****ace.com
What schools did Brian Deese attend?
Brian Deese attended Davidson County Community College.
What skills is Brian Deese known for?
Brian Deese has skills like Active Directory, Servers, Vmware, Access, Customer Service, Management, Research, Workstations, Public Speaking, Process Improvement, Basic Html, Css.
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