Currently, maintain 1/3 of the admissions department of 50+ employeesOversee a team of 17 direct reports Mentor current managers to help coach and train their individual teams Completed Spring 2021 overseeing the highest producing team in the department, exceeding recruitment goal by 2 percentInterview and hire candidates for the admissions representative role

Provided leadership, development, and direction to a team of up to 6 direct reports to exceed target enrollment goals Managed the highest producing team among 8 in the Admissions Department (Fall 2019)Reported directly to the Director and Vice President of Admissions to execute strategic planning for the Admissions Department, including new policies, procedures, and campaigns to increase enrollmentImplemented ongoing training to ensure all Admissions staff exhibited comprehensive program knowledge, top-notch customer service skills, and strategic portfolio management

Manage a portfolio of prospective students and effectively engage them through various communication methods Provide structure and tools to prospective students on the entire universityEffectively enroll students into their degree programs at the universityEngage with registered students and department directors to ensure all portfolio, transcripts and correct class placement has been reviewed and completed Act as a liaison with all internal enrollment departments (i.e., Admissions, Housing, Financial Aid) to ensure that students are set up for success at the universityExecute all tasks in compliance with University and department policies and procedures, as well as all applicable state and/or federal regulations and laws

• Assist with maintaining expected level of security at Academy of Art• Work with video surveillance for campus safety• Check identification of all students and faculty who enter building• Help guide students and faculty around campus