Brian Denny Email & Phone Number

Los Angeles, CA, US

• Spearheading digital adoption content strategy for multiple brands on flagship web-app via collaboration with developers, technical writers, and VPs.
• Training traditional technical writers to plan, write, create, segment, manage, iterate, and analyze interactive help documentation microcontent for end-users.
• Designing and conducting A/B tests, user satisfaction surveys, and churn retention effort, and reporting data analyses and visualizations to product team leadership.
• Creating, implementing, and maintaining semi-automated in-app upgrade process to drive revenue while eliminating costs associated with sales efforts.
• Designing, recording, and editing videos and GIFs for company-wide distribution, internal/external QA communications, and inclusion in end-user documentation.
• Interviewing accounting team and documenting transnational, asynchronous workflows to enable creation of automated billing and payment processing system.

• Conducting all manner of editing (developmental, line, copy) for Harvard researcher’s dissertation chapters, presentations, academic articles, job market material, and grant proposals (one awarded $2.5 million).
• Collaborated with graduate/doctoral students across a range of disciplines at Univ. of CA-Irvine Graduate Resource Center to refine national grant applications (one awarded $138,000), dissertations, publications, cover.
• Led Dissertations Boot Camp for advanced doctoral students at Univ. of CA-Irvine.

• Designed and taught "Introduction to American Government" and "East Asian Government and Politics" courses at California State Polytechnic University and "Comparative Politics" at Chapman University.

Spokane, Washington, US

• Led local operations for fledgling Southern California branch and facilitated more than 150% growth in local accounts and revenue.
• Interviewed, onboarded, trained, and coached Southern California staff.
• Created and updated internal documents, training material, and public content.
• Guided clients through yearbook publishing processes, including software training, creative processes, project management, and marketing.

Irvine, CA, US

• Taught SAT Reading, Writing, and Language courses in classroom settings.
• Reviewed pre-release SAT Reading curriculum for clarity, accuracy, and consistency

Irvine, CA, US

• Individually mentored 20+ first-gen, low-income, underrepresented students using motivational interviewing to assess and encourage goal development/attainment as part of federally-funded program (DECADE PLUS) designed.
• Facilitated weekly group meetings and led program group meetings as needed.
• Interviewed prospective Leadership Coaches alongside Program Director.

Master Of Arts - Ma, Political Science

Ba In International Affairs & Bs In Political Science