Business Marketing Advisor, Founding Member for an AI-based platform company.

Responsible for leading the strategy and development of management consulting and advisory services centered around marketing strategy, customer strategy, and digital transformation. Founded in 1999, Blast X is a strategic customer experience, analytics consulting company that helps brands EVOLVE their digital experiences and connect with their customers on a whole new level. Blast X has been named one of Inc. magazine’s top 5000 fastest-growing private companies and a Great Place to Work-Certified company.

Avanade, an Accenture Company. Responsible for leading Digital Advisory Practice in the US and Canada. Led management consulting team across the business, digital customer experience, marketing, and analytics to help brands drive deeper customer relationships using data-driven insights and digital enabling technologies aligned to business outcomes.

Senior Director responsible for leading business management advisory services for a digitally enabled Customer Experience. Digital leader supporting clients through digital transformation across strategy, technology, operations, and employee culture to realize meaningful business growth, productivity, and efficiency. Avanade Advisory is uniquely positioned to help clients rethink how they do business using emerging technologies. Our cross-industry insights and privileged access to Microsoft helps clients to identify and prioritize digital investments that keep their organizations resilient, responsive, and profitable. We are passionate about bringing together the capabilities of Avanade’s 39,000+ professionals and our innovation ecosystem to turn opportunities into outcomes for clients throughout their digital transformation journeys.

Practice Director in Slalom’s Customer Strategy & Experience practice. Regarded an expert in customer and digital strategy, focused on leading clients through transformational initiatives designed to establish new ways of working driving to better customer experiences. Split time across Slalom's network of 35 offices across the US, Canada and the UK, supporting client engagements, practice development, and sales initiatives.Highlights: Digital Transformation for Global Nutrition Company. Designed new strategy and operating model to accelerate digital transformation. The new digital operating model was created to support global development of ongoing digital capabilities, taking into consideration the regional and local needs of a variety of cultures, languages and customs. Strategy supported YOY revenue growth of 10%.Customer Experience Transformation for North American Hospital System. Developed future state patient experience starting with a new strategy & vision definition alignment among C-Suite. Delivered execution plan with new customer experience design and service design blueprint which connected the processes and technologies need to create a modern experience. Patient CSAT improved 35% in following year of implementation.

Part-time Instructor. College of Business.Teaching marketing and digital strategies.

Responsible for all Marketing for Ricoh Imaging for North America, manufacturer of DSLR cameras, compact system cameras, lenses and sport optics equipment, under the Pentax and Ricoh product brands. Drive Strategic Direction, MARCOM, Product Marketing, Retail Marketing, PR, Digital & Social Media activities. Responsible for marketing team and oversight for P&L/Budget within consumer market for the Pentax brand of Digital Cameras and Sports Optics. Ricoh Company, Ltd., is a global leader in sophisticated office solutions. With comprehensive solutions that help customers enhance their office productivity and revolutionize their workflow. Products include copiers, multi-functional and other printers, facsimiles, duplicators and related consumables and services, as well as digital cameras and advanced electronic devices. The Ricoh Group includes 234 subsidiaries and affiliates—63 companies in Japan and 171 overseas, together employing 109,014 people. Headquartered in Tokyo, Japan.

CRM/Marketing Practice Team for the Denver based office of National firm Slalom Consulting. Led new business development and delivery of marketing strategy projects for Fortune 500 clients. Areas of focus included marketing strategy, social media, customer experience and retail marketing. Slalom Consulting brings business and technology expertise together to help companies drive enterprise performance, accelerate innovation, enhance the customer experience, and increase employee productivity.

Practice Leader for the Marketing Effectiveness Practice, as part of a comprehensive CRM Solution. Led teams to improve business strategies, processes and technologies to create better customer experiences for increased revenue and satisfaction. Areas of expertise included, marketing strategy and execution, process optimization, marketing automation, Social Media, and BI for customer intelligence.Hitachi Consulting is the Business consulting arm of Hitachi Ltd. – a diversified global company based in Japan, Hitachi Consulting offers a complete range of solutions from strategy through solutions deployment for Global 500 clients.

As an account director I managed account teams and led the agency’s day-to-day relationship with key client contacts. This required acquiring in-depth knowledge of each client’s business – their key issues, competitive situation and industry trends. I served as a trusted advisor to my clients, bringing value to their business through a strong commitment to success, consistent performance and the ability to develop a wide range of ideas and solutions; while effectively balancing the dual expectations of my clients and our agency.Working with account and creative teams I lead the development of strategy and execution across multiple execution plans including: - Channel marketing activities including, direct marketing and sales promotions- Brand development and positioning - Campaign management and new product launches - Market research & analysis - Digital marketing and web advertising

Full-service marketing communications firm with B2C and B2B accounts in Retail, Telecom and Technology. Was the largest privately held advertising and marketing agency in the Denver Metro Area before closing in 2007.

Graham-Oleson a full-service digital marketing agency specializing in automotive dealer groups and dealer associations. Provided strategic marketing and sales planning to key clients, Included the planning and buying of digital and traditional media.