Customer Service Associate
- Interacted with customers in person to determine their needs and supply them with solutions
- Largely familiarized with the catalog, inventory, and computer software to provide pricing, availability and alternative solutions
- Monitored and maintain current inventory levels. Reconcile actual stock to reports
- Received, unpacked, verified counts, ship, and restock items as necessary
- Processed and documented returns
- Conducted routine clerical duties to include filing, reports, audit and purge pick tickets