Customer Service Associate
• Interacted with customers in person to determine their needs and supply them with solutions• Largely familiarized with the catalog, inventory, and computer software to provide pricing, availability and alternative solutions• Monitored and maintain current inventory levels. Reconcile actual stock to reports• Received, unpacked, verified counts, ship, and restock items as necessary• Processed and documented returns• Conducted routine clerical duties to include filing, reports, audit and purge pick tickets• Operated and maintain warehouse equipment