Brian Do Email & Phone Number

Ho Chi Minh City, Vietnam

Brand: Urban Revivo - Dickies - Charles Tyrwhitt

Ho Chi Minh

- Prepare an annual business plan and target and review it quarterly to ensure target and minimum annual purchase achievement.- Keep track of daily sales of all stores and adjust the sales plan accordingly.- To make plans for buying based on sales data and inventory.- Work with Logistics and Wholesales, Operations team to ensure timely product deliveries.- Work with Business Strategy teams to ensure timely and accurate sales & inventory data reporting.-… Show more - Prepare an annual business plan and target and review it quarterly to ensure target and minimum annual purchase achievement.- Keep track of daily sales of all stores and adjust the sales plan accordingly.- To make plans for buying based on sales data and inventory.- Work with Logistics and Wholesales, Operations team to ensure timely product deliveries.- Work with Business Strategy teams to ensure timely and accurate sales & inventory data reporting.- Work closely with store managers and staffs to fully understand the product range in detail.- Allocation of merchandising aids for all stores- Manage the image of the store following brand guidelines, adapt visual merchandise and window image to the sales and criteria sent by HQ.- Aware of the actual situation of our competitors and market, to react quickly and ensure sale performance to budget.- Ensure a high standard of customer services and overall image of the brand.- Participates in the creation of training plan and development of the team members.- Regular checks on the fixtures / fit-out and report any damage / defects to retail operations department. Ensure prompt action to rectify the problem.- Ensure that all marketing programs are develop and implemented in line with global brand guidelines and consider global best practice.- Have periodic meetings/communications with store supervisors and review feedback.- Work closely with logistics for all shipments including documentation etc.- Follow up on defective goods claims with the brand principal and obtain credit note.- Ensure all company policies & processes are strictly following. Show less

Indonesia

- Aware of the sale performance to budget and react quickly to improve- Manage the image of the store following brand guideline, adapt visual merchandise and window image to the sales and criteria sent by HQ- Aware of merchandise rotation and react to ensure low rotation and high exito- Aware of the actual situation of our competitors and market, to react quickly and ensure sale performance to budget- Ensure high standard in customer services and overall image of… Show more - Aware of the sale performance to budget and react quickly to improve- Manage the image of the store following brand guideline, adapt visual merchandise and window image to the sales and criteria sent by HQ- Aware of merchandise rotation and react to ensure low rotation and high exito- Aware of the actual situation of our competitors and market, to react quickly and ensure sale performance to budget- Ensure high standard in customer services and overall image of the brand- Participates on the creation of training plan and development of the team members- Planning and organizing work to prevent future problems, react quickly when facing wrong decisions, presenting alternative to find best solutions- Identifies and proposes ideas for improvement- Ensure the commercial of shop and operational effectiveness to maximise return of investment Show less

Vietnam

− Annual, monthly, weekly, daily sales target planning and action plan to maximizing sales, achieving target and ensure business growth, new door opening − Shop inventory management, consolidation and transfer to ensure maximizing sales and opportunity− Retail operations expense management effectively to ensure company profits − Constantly updated knowledge on existing brands in local market, market situation, fashion trends and competition activities for action… Show more − Annual, monthly, weekly, daily sales target planning and action plan to maximizing sales, achieving target and ensure business growth, new door opening − Shop inventory management, consolidation and transfer to ensure maximizing sales and opportunity− Retail operations expense management effectively to ensure company profits − Constantly updated knowledge on existing brands in local market, market situation, fashion trends and competition activities for action plan− Works closely with Mango Vietnam Supervisor on Operations and Training materials to execute down to shop level to maximize sales and operate according to brand directives− Ensure achieving business KPI and annual growth− Ensure Top40 best sellers planning and execution at all shops− Ensure stock in warehouse organized according to directives, taking good care to ensure it is in top condition, and sufficient stocks to maximize sales− Ensure changing of visuals weekly, and window twice per month to constant attracting footfall into shops and according to brand directives− Ensure monthly staffs motivation planning and execution to maximize sales, keep staff motivated− Consolidate statistical data for evaluation of Brand’s business, analyze competitor’s data to provide immediate action plan to maximize sales − Represents brand and communicate in a professional manner with internal and external parties − Ensure customer database constantly updated for CRM loyalty program, collecting customer’s feedbacks to improve business’s processes. − Actively conduct and participate in Shops weekly shop meeting to provide action plan maximizing sales − Ensure reporting on time and weekly update to Board of Directors Show less

Vietnam

- Developed annual sales target, otb buying budget, inventory level management, visual materials budget, operational budget & headcount, marketing budget to meet business target and growth - Monthly merchandising buying planning, and execution for next 6 months stocks- Constantly updated knowledge on existing brands in local market, market situation, fashion trends and competition activities for action plan- Ensure Retail operations, human resources, visual and… Show more - Developed annual sales target, otb buying budget, inventory level management, visual materials budget, operational budget & headcount, marketing budget to meet business target and growth - Monthly merchandising buying planning, and execution for next 6 months stocks- Constantly updated knowledge on existing brands in local market, market situation, fashion trends and competition activities for action plan- Ensure Retail operations, human resources, visual and merchandising, marketing and advertising, product allocations, shop set up and layout according to brand directive- Consolidate statistical data for evaluation of Brand’s business, analyze competitor’s data to provide immediate action plan to maximize sales- Work closely with Esprit principle For execution of marketing, merchandising, visuals, CRM to ensure shop footfall, product/transfer/allocation/training, visual images and display, customer loyalty program- Represents brand and communicate in a professional manner with internal and external parties- Ensure customer database constantly updated for CRM loyalty program, collecting customer’s feedbacks to improve business’s processes.- Ensure motivation programs properly planning and executed to meet monthly target- Ensure reporting on time and weekly update to Board of Directors Show less

Vietnam

- Annual, monthly, weekly, daily sales target planning and action plan to maximizing sales, meeting target and ensure business growth, new door opening - Shop inventory management, consolidation and planning to ensure maximizing sales and opportunity- Retail operations expense management effectively to ensure company profits- Constantly updated knowledge on existing brands in local market, market situation, fashion trends and competition activities for action… Show more - Annual, monthly, weekly, daily sales target planning and action plan to maximizing sales, meeting target and ensure business growth, new door opening - Shop inventory management, consolidation and planning to ensure maximizing sales and opportunity- Retail operations expense management effectively to ensure company profits- Constantly updated knowledge on existing brands in local market, market situation, fashion trends and competition activities for action plan- Works closely with Esprit Macau on Operations and Training materials to execute down to shop level to maximize sales and according to brand directives- Ensure achieving business KPI and annual growth- Ensure Top10 planning and execution at all shops- Ensure monthly staffs motivation planning and execution to maximize sales, keep staff motivated- Consolidate statistical data for evaluation of Brand’s business, analyze competitor’s data to provide immediate action plan to maximize sales- Represents brand and communicate in a professional manner with internal and external parties- Ensure customer database constantly updated for CRM loyalty program, collecting customer’s feedbacks to improve business’s processes. - Actively conduct and participate in Shops weekly shop meeting to provide action plan maximizing sales- Ensure reporting on time and weekly update to Board of Directors Show less

Vietnam

- Training on history, products, 5 steps selling skills, understanding of key performances, attitude and retail to all fashion associates “classroom + on the floor training” - Organized training programs for new arrivals of merchandise to equip associates with knowledge and skills to boost sales outcome. - Support in setting up new stores - visual, merchandise, settings, products display, staff recruiting - Training visual merchandise to associates to make sure every… Show more - Training on history, products, 5 steps selling skills, understanding of key performances, attitude and retail to all fashion associates “classroom + on the floor training” - Organized training programs for new arrivals of merchandise to equip associates with knowledge and skills to boost sales outcome. - Support in setting up new stores - visual, merchandise, settings, products display, staff recruiting - Training visual merchandise to associates to make sure every store looking good to attract customers - Support on organizing fashion shows events - planning, selecting outfits, stylist, organizing models, rehearsing catwalks… - Monitors and reports on all stores - store operation hours, stock control, nametag, uniform, staff working hours, staff performance and evaluation - Prepared Retail manuals - procedures, regulations memo, penalties for breach - Retail staff recruitment. - Plan and budget for customer service to ensure customer loyalty (existing customers), enrich customer database (new customers), develop loyalty card. - Representing the brand in a professional manner in request for products and services, answering customer queries and objections/ complaints, any communication to customers: new products/services, events, promotions… - Training Fashion Associates (sales) the important of customer services, data collections and maintaining - Improve brand awareness by finding new fast and effective approach and communications to customers (website, blogs, facebook…). Analyse and identify VIP customers.- Manage in total of 19 stores and over 200 staffs throughout hcmc Show less

Bondi Junction &Amp; Bondi Beach Area, Sydney Australia

- Ensuring brand standards and operations as per guideline- Regular shop visits for improvement, new opportunities, updated with competitor's activities- Promotions and markdown of damaged stocks, old collections within delegated limit- Resolution of staff issues, complex customer complaints after consultation- Contribute new ideas for business strategies, improvement in processes and procedures, increase in sales revenue- Achieving sales target and KPI with minimum… Show more - Ensuring brand standards and operations as per guideline- Regular shop visits for improvement, new opportunities, updated with competitor's activities- Promotions and markdown of damaged stocks, old collections within delegated limit- Resolution of staff issues, complex customer complaints after consultation- Contribute new ideas for business strategies, improvement in processes and procedures, increase in sales revenue- Achieving sales target and KPI with minimum costs- Placed orders to restock merchandise and handled receiving of products- Staffs recruitment and training Show less

University Of Nsw, Sydney Australia

- Prepared, placed, and assisted new students into program for talented individuals.- Managed to successfully collect more than 200 unpaid applications- Evaluate on qualifications and levels of gifted students to enroll for suitable gifted programs- Initiated and applied better management strategies to increase accuracy within existing CRM, customer services, running gifted programs, as well as reducing potential errors.- other administration adhoc

Bachelor'S Degree, Economics & Accounting

• Major in Accounting & Economics • Three years of full time studies • Accounting Major includes Accounting and Financial Mgt, Management.

Tesol, Tefl, Tesl, English Teaching Training

Train The Trainer Workshop

Brand Inductions

Esprit Buying, Merchandise, Operations, Finance, Logistics, Marketing, Visuals