Brian Dodd

Brian Dodd Email and Phone Number

Securities Operations Manager @ FIS
Weymouth, MA, US
Brian Dodd's Location
South Weymouth, Massachusetts, United States, United States
Brian Dodd's Contact Details

Brian Dodd personal email

n/a

Brian Dodd phone numbers

About Brian Dodd

As a dedicated professional, throughout my career, I have been eager to grab exciting opportunities and built track record in identifying new business opportunities, managing budgets, and establishing robust stakeholder relationships. Moreover, it is my passion to share my knowledge, experience, and expertise to groom the professional skills of juniors/employees and colleagues with my insight on addressing concerns, improving inclusiveness, promoting non-discrimination, and ensuring compliance with regulations. I add value and contribute to the success of the organizations by providing effective business solutions with immediate impact and contribution to long-term success of businesses. On the flip side, my communication skills are acknowledged as I share my thoughts/ideas with integrity, work ethics, and analytical skills. I am passionate to adjust to changing situations and providing visionary operations, client service management for competitive advantage in a fast and highly regulated environment Among my many talents, the expertise that enable me to ensure outstanding productivity and performance are managing and developing Performance teams, and executing service policies to ensure higher customer satisfaction. By applying attention to detail and analytical skills, I have a remarkable capability to maintain employees’ productivity and professional development through wealth management and relationship development, leading quality service delivery, staff development, and cost controlling functions. Notable highlights of my experience include: • Developed and implemented three independent invoices processed for established clients. • Recognized for accomplishing all SLA for four consecutive years. • • Updated process behind Exeter Portfolios not tied to events report (PTTNE) for a more reliable and accurate report. • Led systems conversion with different applications; SEI, Sunguard's Global Plus, Addvantage, and Tegra118.• Maintained clients and division/corporate operations highly confidential and sensitive information.

Brian Dodd's Current Company Details
FIS

Fis

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Securities Operations Manager
Weymouth, MA, US
Website:
valuelink.co.uk
Employees:
3378
Brian Dodd Work Experience Details
  • Fis
    Securities Operations Manager
    Fis
    Weymouth, Ma, Us
  • Fis
    Securities Operations Manager
    Fis Mar 2016 - Present
    Quincy, Massachusetts, United States
    I diligently manage offshore processing centers and three dynamic teams including billing, revenue, and performance for day-to-day tasks. Further, I lead team service delivery and production activities to ensure optimal operational workflow. It's worth mentioning that I maximize customer satisfaction by acting as primary contact and key escalation point for operational issues. Moreover, I manage the department's overtime budget as well as the cross-functional department budget. I recommend employee hiring, disciplining, promotions, salary increases, and bonuses. • Devised and established short/long-term strategies to improve overall operational performance.• Delivered individual ongoing training and development opportunities for staff.• Acted as a subject matter expert to analyze new business proposals related to client's billing/revenue collection and recommend appropriate action plan.• Played a key role in conducting compliance/fiduciary reviews, controls, and audits to maintain regulatory alignment.
  • State Street Bank & Trust Co.
    Senior Associate Manager
    State Street Bank & Trust Co. 2014 - 2016
    Quincy, Massachusetts, United States
    Based on my credible exposure to the industry, I evaluated employees' performance consistently and recommended continued growth. Also, I created workflow analytical reviews by providing analytical reviews with proper work distribution. I supported employees in reducing huge work volume, while supplying efficient time management for work processing betterment. Additionally, I delivered oversight services for offshore teams based in India. • Advanced to Senior Associate Manager position based on track record to deliver exceptional service consistently. • Implemented lean methodologies and utilized Excel/Access to revise and update numerous procedures and process. • Created projection tracker report for DB to track sent projections progress and approval emails received for DBF Cases.• Developed and established new procedure and report for the Hirtle Callahan process.• Utilized Right Fax application while working from home to fax request to JV/processing center.• Negotiated and succeeded to get sign and implement SLA between JV and WMS.• Updated DB roll events report SOP to save time by accurately and efficiently reviewing changes.
  • State Street Bank & Trust Co.
    Client Associate Ii
    State Street Bank & Trust Co. 2008 - 2014
    Quincy, Massachusetts, United States
    In this role, I conducted domestic and foreign cash transactions, while processing client statements and assessing client assets. I addressed and resolved client inquiries as well as provided client-specific reporting. One of my contributions was that I monitored and ensured accuracy in account openings, account transitions, and custody fee implementation. I acted as main point of contact for all client inquiries and concerns with WealthConnect and global office platforms. Served as a committee member of Retention and DSTO Statement Automation. • Created and deployed statement audit to prevent privacy breaches.• Won "On the Spot" Award for delivering exemplary peer support consistently.• Functioned as software implementation specialist based on wide knowledge of applications.• Developed statement audit procedure, to prevent GLBA violations as well as a new overdraft procedure to streamline overdraft reporting.• Conducted testing for any and all upgrades to Global Plus, WealthConnect and Global Office related to MUP committee for Goldman Sachs and Galaxy relationships.• Designated a "supper user" for WealthConnect for presenting operating system to Goldman Sachs and implementing transition to new system from setting up ID's to modifying database to specifications.• Reduced time to complete audit from approximately 4 hours to 30 minutes by creating process to check month end pricing.

Brian Dodd Skills

Interfaces Training

Brian Dodd Education Details

Frequently Asked Questions about Brian Dodd

What company does Brian Dodd work for?

Brian Dodd works for Fis

What is Brian Dodd's role at the current company?

Brian Dodd's current role is Securities Operations Manager.

What is Brian Dodd's email address?

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What is Brian Dodd's direct phone number?

Brian Dodd's direct phone number is +150878*****

What schools did Brian Dodd attend?

Brian Dodd attended Salem State University.

What skills is Brian Dodd known for?

Brian Dodd has skills like Interfaces, Training.

Who are Brian Dodd's colleagues?

Brian Dodd's colleagues are Igor Korolchuk, Michelle Simon, Reena Sharma, Alexander Wagner, Quinton Seggerty, Kendra Winter, Sara Regina Favari.

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