Brian Dooley Email & Phone Number

Sandyford, Dublin, Ie

Leading an internal IT department with an annual budget of €3m. Responsible for sourcing, developing and delivering cutting edge technology based solutions for a 30 branch/320 employee nationwide network in a highly competitive industryManaging, motivating and developing a cadre of eleven digital systems, Infrastructure & Service Desk staff charged with expedient solution delivery• Procuring and implementing nascent technologies in order to achieve competitive advantage• Development of Digital strategies to deliver first class internal and external customer experiences• Contract negotiation & management• Reviewing and streamlining operational practices with emphasis on efficiency generation & cost reduction• Project management• Procurement negotiation• Recently deployed 2 in 1 hybrid laptops to all staff with integrated 4G capability, enabling employees to work from anywhere without compromise during the Covid Pandemic

Sandyford, Dublin, Ie

• Leading an internal IT department with an annual budget of €2m. Responsible for sourcing, developing and delivering cutting edge technology based solutions for an 20 branch/240 employee nationwide network in a highly competitive industry• Managing, motivating and developing a cadre of five Service Delivery staff charged with expedient solution delivery • Negotiating and managing 3rd party contracts to maximise value for money via Service Level Agreements• Recently successfully completed a legacy server overhaul project upgrading to virtualised standards in addition to planning a WAN redesign and upgrade to private MPLS standards utilising NGA & Wireless microwave bandwidth technologies • Managed the implementation of virtual desktop technologies across multiple locations, leveraging existing desktop hardware investment• Successfully implemented Microsoft Lync 2010 across a WAN comprising 20 sites running true VOIP from a proprietary hosted PBX platform utilising SIP thereby eliminating all phone lines• Improved both internal and external staff communication and responsiveness, through the implementation of Vodafone's Cloud based collaboration services whilst reducing cost

Sandyford, Dublin, Ie

• Responsible for the maintenance and upkeep of the IT network, administering a WAN comprising 24 interconnected sites

Dublin 4, Ie

• Providing remote support, diagnosing HW/SW problems on end user workstations including peripheral devices. Performed remote Break/Fix activities

Ba, Management Science And Information System Studies

Microsoft Certified Systems Engineer

Itil, Itil Certified